Static NailsReviews of staticnails.com

I was so excited about these nails because I hate sitting at the nail salon getting my nails done! They do last a little longer than a week, which is great. They are definitely not reusable but the worst part is they caused weird dents in my nail beds and mold!

I hate to write off a company whose products I do enjoy and like using, but Static Nails is at the very least a scam and a negligent business. They screwed up the address on my order so it was shipped to the completely wrong address and they then refused to give me any useful help or information. I was extremely frustrated and had just thrown away $30. A few weeks later customer service emails me telling me that my package had been returned (shocker!) and that they would need my correct address to send it back to me free of charge. I respond to the email, give them my correct address yet again, and that's that. I'm sitting here foolishly thinking they solved the issue and fixed their mistake. When I check the shipping info for this replacement order however, they have now made the exact same mistake twice and used the same WRONG address from the first initial order. I was in total disbelief that they could do this not only once, but twice. I contacted their customer support, they told me it must have been my fault and they can't take responsibility for that, said I was no longer eligible for a replacement order now since they'd sent one already, and instead offered me a measly store credit for the amount of my order. Since then I have been trying to get someone in customer service to respond to my emails and just give me some answers. They're dodging my emails so I have no choice but to put them on blast anywhere people can see it to try and warn other consumers out there to not bother with this place. It's not worth the hassle and they do not care at all for their customers. Something is definitely up with this place. Edit: I’m completely ignoring their “response” to my review as it’s inaccurate and not helpful in anyway. Since writing this review, I have been sent two emails from customer service both blaming me for the entire situation and they even go so far as to accuse me of conning them out of a replacement order. The most recent email I received from them, they’ve attached screenshots as “evidence” with my address trying to make me somehow believe that them using the wrong address was my fault and that this whole situation was ultimately my mistake. I’m shocked that this is the direction they’ve decided to take and they’ve seriously offended me by trying to blame it all on me, showing me they care very little for their customers and are literally unable to own up to mistakes they’ve made. This company is the absolute worst PLEASE do not get involved with them, I’ve since found wonderful press on nails on Etsy, and other websites. Give those a try I beg you. This place is not worth any of the stress and treatment I have received.

Hear me out- I'm sure a ton of people say this but I really don't leave "reviews" let alone on BBB-Trustpilot or anywhere else. Most people you'll find only leave a comment if they had a negative experience but I rather mention positive experiences because I want good exposure for certain businesses. Alex Irene Companies/Static Nails is not one of them. The designs are decent, I'll give them that, but other wise you're better off with press-ons you can find anywhere else for the quarter of the price. The quality is sub-par and the touched up images on their websites make it much more nicer than they really are. Point is, they're not worth that price range- perhaps if they were below 10 dollars, if even. They're also not as reusable as they advertise- once there's glue on the back of the nail, the surface is no longer smooth so the application on your nail won't hold it the way it's supposed to. Nail damage can also still be expected- there is no proprietary special glue formula here. The worst part is that their customer service reps are atrocious. They'll send you generic copy-pasted answers and hide behind their terrible policies by getting you to spend more money. In fact at a certain point, they'll just stop responding you- they could hardly care once you've spent your money. There is no sense of professionalism-can't expect much from a trendy over-shared social media, influencer-type product. Junk- Kinda strange that you'll barely find negative reviews unless you search. Their own website pretty much pushes them all down and you can't filter them to see it, so all you see are flashing 5 star reviews. All I can do is post this as a word of caution and spread the word to people I know that their products are not worth a damn penny. DO NOT SUPPORT THEM.

I've been using them since January of this year and honestly? I LOVE their nails, but their customer service is just awful. I've been waiting over a month for an order which the shipping company's website says is lost, and Static mostly ignore my emails and then just say oh I need to wait! WTH? I want more nails sent now or my money back, not to be fobbed off once every week (they definitely don't reply in 24 hours - to me at least) when my order is lost. They haven't even sent a replacement order to me which is shocking - I'm just left in limbo, despite being a loyal customer who has ordered regularly and they have my money which I paid in good faith! Such a shame they don't care about my business, as I made a point of telling all my friends how great they were, but the feeling clearly isn't mutual. EDIT: their reply completely ignores the fact that I've been begging their support desk (multiple times) to escalate this so it can be resolved for over a month now. I just get told that the 'warehouse is too busy'.

Static Nails posts reviews to their website, but only the 5 star reviews. Critical reviews are not posted, even 3 star fair reviews, and some of their products absolutely do not work as promised. They are not trustworthy for this reason.

I have been hooked on Chill Tips and thought I would try Static nails. First red flag: Took forever to ship. Received them almost 2 weeks after I ordered. Took them out of the package ( I ordered 2 sets). They are flimsy and only 1 size. Too wide for my slim fingers. Chill tips ( a great press on brand) have like 3 different sizes in a box and are easy to file like natural nails to get the shape you want. They also last a long time. I didn't even try to use the Static nails! I could see the material was cheap and could see them easily breaking. Straight in the bin they went! Waste of $36. DO NOT BUY.

24 hrs of wear time and 3 broken nails! Cracked, bent, and broke. I have been wearing the Kiss brand for years, they NEVER break in half. Static glue on the other had seemed to be stronger than what I get at the local store. I did already email support. I am very disappointed in the poor quality of this product

About a year ago I asked my friend who did her nails - they looked great. She responded that they were pop-ons by Static Nails. A few weeks later I ordered a few sets and tried them out- from day 1 - I realized how easy the application process is- and I follow all their directions. I ended up with gorgeous nails that got many compliments from complete strangers. Flash forward October 2021- I am a faithful Static Nails customer- Currently I change sets about every 14 days- and I could wear them longer but I get bored easily and like change. I own over 30 boxes- some I love that I have versatility in length and so many choices of fabulous colors. I still get tons of compliments and having them boosts my confidence. My daughter is also now a faithful customer. These are the most natural feeling artificial nails I have ever worn- I am hard on my hands and nails. And really never had any problems. All of the bad reviews made me pause. Don’t believe everything one bad apple has to say - cause that’s what spoils the bunch. Thanks Static Nails for a great great product!