Static NailsReviews of staticnails.com

My order was not dispatched. Not received. They refused a refund and have stopped communicating. AVOID THIS SHOP. THEY ARE NOY LEGITIMATE.

I have had trouble with multiple orders, I did not receive the order and I was not given information for weeks. Finally, they attempted to reship the order and it was sent to the wrong state. After months of trying to work with them I still have not received a product even though I paid for it. They stopped responding to me.

Total con, takes your money for products and then never delivers. I have chased constantly with their customer services and keep being told they are waiting to hear from their warehouse.

Unfortunately, Static Nails proved themselves unworthy of trust. I followed the directions to return some of the products and nothing was EVER credited back. Customer support continued to encourage me to wait, claiming they awaited from their warehouse. More than a month has passed and no kind of refund, credit, or contact has been given to me. Initially, I had high hopes, but I feel like my money was stolen. I can't believe it!

I received a box of polishes, and I found one of the bottles broken in side the box. I was disappointed and was no longer interested in any of the items. I contacted the customer service rep - Hazel - and exchanged some emails, including pictures of the broken item as well as the contents of box, and I request a refund. It seemed simple enough to me. She asked me if the brown polish had broken. I told her yes, but I wanted to return the entire box due to the disappointment of how it arrived. She told me that since I opened the box, not the item inside, I couldn't get a refund. I thanked them for their time and decided to do a review. So let's get really honest about the polish! What you see is not what you get with these polishes. They are the size of a shot glass, give or take an inch, maybe 4/5 uses in the bottle. The only item true to form is the nail polish remover. If you are a polish girl go to Zoya, much better deals and selections. If you just want to get ripped off over size of the polishes and waste your hard earned money by all means do your thing. This is not about the money. It's about the disregard of a good faith action of an honest return. Read every review on this company before you spend a dime. Just say'n. I received a box of polishes, and I found one of the bottles broken in side the box. I was disappointed and was no longer interested in any of the items. I contacted the customer service rep - Hazel - and exchanged some emails, including pictures of the broken item as well as the contents of box, and I request a refund. It seemed simple enough to me. She asked me if the brown polish had broken. I told her yes, but I wanted to return the entire box due to the disappointment of how it arrived. She told me that since I opened the box, not the item inside, I couldn't get a refund. I thanked them for their time and decided to do a review. So let's get really honest, what you see is not what you get with the polishes. They are the size of a shot glass, give or take an inch, maybe 4/5 uses in the bottle. The only item true to form is the nail polish remover. If you are a polish girl go to Zoya, much better deals and selections. If you just want to get ripped off over size of the polishes and waste your hard earned money by all means, do your thing. This is not about the money. It's about the disregard of a good faith action of an honest return. I trusted you and you sent me a box with a broken item. You dont want to hear me, but there are other people who will listen, potential customers. Read every review on this company before you spend a dime. Just say'n.

I ordered their 5-in-1 nail polish, and it took a while to ship, but when it arrived, the brush to paint your nails was completely bent sideways (like permanently, as if it had been formed that way in production). It is impossible to paint your nail with it. I reached out to get that product refunded and they REFUSED! Despite the fact that I got a defective product! Insane. I see why the reviews here are so bad.

PROS: order arrived quickly and correctly and the polish dried quickly. CONS: the brushes in each bottle were exceedingly thin and bent making it extremely difficult to apply; the color Monaco was thick and gloppy and went on like Liquid Paper correction fluid yet the other colors were thin and watery. Overall not what I expect from a high end nail polish.

Charged me $155 for shipping for one tube of nail polish ! I didn’t approve this and was charged to my card , they then wouldn’t answer me to cancel the order and shipped it anyway , there is no way of talking to a person or getting a response , I’ll prob owe duty now as well ! $200 for a nail polish ! This is criminal !!!!!!!!