StarzReviews of starz.com

Starz signed me up for 6mos when I only signed up for monthly billing. I NEVER sign up any streaming sites for 6mos because I'm on Social Security & can't afford to. When I called customer service I told the lady that & and that they overdrafted my bank acct..I also wanted to change my payment method but she said I HAD to sign up for another 6mos because that's how it was before and if I didn't want to do it that way I could cancel them.. she was so rude I just canceled it..I told her she didn't need to be so rude and hung up. So be careful when your signing up for Starz because they'll automatically sign you up for 6mos whether you want it or not and not tell you.

An account was made using my debit card information and I was given the run around for week regarding getting funds back to my bank account. After 5 different representatives I was offered just one month of a refund. I was billed 4 times and offered just one payment back to my bank

Signed up for the $24 annual promotion on Starz through Starz Facebook site. The initial transaction showed the right charge of $24 plus tax, but my credit card was later charged and posted at $75.06. It was extremely difficult to communicate with them (only via email; no phone option). I finally had to dispute the charge through my credit card company to get the charge reversed.

Can’t get unsubscribed. Did it earlier this year. Was charged today 4dollars and 20 cents. I’ve already paid so I would like my sign in info.

Completely unprofessional refuse to help when their services are the ones with the issues completely oblivious and no respect for customers time

Went to cancel my subscription but was offered a discount. Accepted and was charged the full amount. Switch and bait tactic used. Starz was dishonest. I immediately asked for a refund and cancellation. Waiting for a resolve.

Joke of a pay service. Tubi and Pluto have higher quality content for free

Everything was okay... until I went to cancel. I mean, I was watching essentially two shows on Starz. Once one ended (Outlander) and they cancelled the Spartacus reboot... I was done with Starz. And in June my annual subscription was set to expire. Expiration date rolls around. I log in and select "cancel" and it says okay, you can keep watching until 2027. What? I check with their online chatbot (which is useless) and it says well, you have a "past due payment" for your 2026-2027 annual plan. I say no, I cancelled. Period. Do not attempt to charge me again (thank goodness there was no money on that card the day they attempted to charge me EVEN THOUGH I CANCELLED). Chatbot just keeps saying your payment failed and you still owe. I keep saying NO, I have cancelled and haven't watch anything and will NOT be paying for the 2026-2027 annual plan. Period. I have spent 30 minutes trying to connect to an agent. If you call, you're on hold so long it just disconnects you. I assume everyone is cancelling at this point and they just want to keep NOT cancelling. Seriously, they just keep refusing to cancel. And even if you've selected "Cancel" online they're pretending I now still owe this year (June 2026-2027 I guess?) even though I cancelled before my annual renewal. This is ridiculous and they really just need to let people cancel. I was considering coming back later this year to watch Blood of my Blood for a few months -- now, I'll just buy the season on Amazon and watch it there. Starz is attempting to force me into another year. Will be reporting them as much as I can. Update: Finally got a chat human. They sent an email to verify the cancellation. So now you have to cancel in the app, cancel with a chat bot, cancel with a chat human, and then also cancel in an email...