JAN M.
They are thieves
They are thieves, nothing more. I was placed into autorenewal without my knowledge or my permission. I had no idea I could still access the app, nor did I want to. When I finally noticed they had renewed me and charged my credit card, I contacted them. You know they are able to tell whether I have accessed any of their services since my expiration date. Nevertheless, they just told me it is not their "policy" to give any refunds. Well, of course not, thieves don't give anything back — and they're losing so many customers that the only way they can make any money is to steal it. Deceptive practices. Self-serving policies. Shysters. Jerks. Avoid at all costs, because it will cost you.

