WillowReviews of startwillow.com

3.6369 reviews
Personal Care

Willow

About Willow

Effortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.

Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: startwillow.com
Website: startwillow.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Willow reviews

369 approved reviews, newest moderated first

Cara H.
Aug 10, 2026
Great experience!
Most of the poor reviews here are about the medication not working and not about the experience with Willow, which is what TrustPilot if for. I've had a great experience with Willow and with the medication. They are responsive, up front about pricing, and offer support when needed. Not sure what else you could ask for!
Response from WillowAug 11, 2026
Hi Cara, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Bridget C.
Aug 8, 2026
The customer service is outstanding
The customer service is outstanding! Product is wonderful.
Response from WillowAug 10, 2026
Hi Bridget, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Mackenzie
Aug 6, 2026
Highly Recommend
I’m so sad to hear some people have not had success! I use the tirzepatide injections, and I had rapid success. The doctors are responsive and so is the support team. I’ve already recommended Willow to others and will continue to do so. I know Willow will make things right with the low-rating people if possible.
Response from WillowAug 7, 2026
Hi Mackenzie, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Jill
Jul 29, 2026
Great communication
Great communication - product works well and someone is always there to respond to a message.
Response from WillowJul 30, 2026
Hi Jill, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Diane B.
Jul 29, 2026
Awesome program and staff
Not only is this a great program but the staff answers every single question in a timely manner and their excitement about the program definitely motivated me. I’ve tried everything…. I exercise daily but could not drop my last 20 pounds. This program helped me drop and maintain the weight and I never missed a workout!
Response from WillowJul 30, 2026
Hi Diane, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Tracy
Jul 29, 2026
Willow has the best customer service
Willow has the best customer service. They are prompt and very helpful! 5 stars!
Response from WillowJul 29, 2026
Hi Tracy, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Kathy
Jul 28, 2026
Worked well for me
Yes. Its $300. Semaglutide pills, 6mg and increase to 12mg. But the post menopause weight came off. Diet, exercise, good sleep, HRT. Nothing worked. Willow made it easy. Most questions are answered on the website, but I've always been able to chat online with the Dr. Thank you Willow.
Response from WillowJul 28, 2026
Hi Kathy, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Lydia A.
Jul 22, 2026
Excellent
Great product (injections) and excellent customer service.
Response from WillowJul 23, 2026
Hi Lydia, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!

WillowReviews of startwillow.com

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