SliceSlice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent
Administration & Services · New Jersey, New Jersey
Excellent
Administration & Services · Jersey City, New Jersey
Excellent
Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
684 approved reviews, newest moderated first
Gaberial G.
Could not tell my why my payment from Thursday of 4,500 dollars did not go into my bank account causing me to not make payroll on Friday
Response from SliceApr 23, 2026
This is not the experience we strive for. We would appreciate the opportunity to speak with you directly to better understand your experience and make it right. Please contact us at [email protected] so we can review your concerns in detail.
CLAUDIA D.
Slice Services was excellent from start to finish. They were extremely attentive, kept me updated throughout the process, and had everything set up much faster than I expected. It’s rare to find a company that communicates this well and moves this quickly. Highly recommend their service.
Response from SliceApr 17, 2026
We’re so glad to hear that your experience with Slice Merchant Services was smooth from start to finish. Our team takes pride in staying attentive, communicating clearly, and moving quickly to get everything set up for our partners. We truly appreciate your recommendation and your trust in us. If there’s ever anything you need, we’re always here to help!
S A.
Gary G was amazing in getting to the core of my issue, explaining it to me, and fixing it in record time. I couldn’t ask for more in this situation.
Response from SliceApr 16, 2026
We’re thrilled to hear that Gary was able to quickly understand your issue and get it resolved for you. Providing clear, efficient support is exactly what we strive for, and we’ll be sure to pass along your feedback to him. We truly appreciate you taking the time to share your experience!
Crystal
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I have several thousand dollars worth of credit cards that I can't run because it keeps messing up my accounting program. this has been ongoing since April 3rd.
Response from SliceApr 21, 2026
We’re really sorry to hear about the frustration and disruption this has caused you. Getting conflicting information and dealing with account issues—especially when it’s impacting your ability to process transactions—is not the experience we want for our customers. We understand the urgency of restoring your account to its original plan and ensuring everything works smoothly with your accounting system. Please reach out to us directly at [email protected] with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again. Thank you for your patience—we’re committed to making this right.
Joseph A.
Be careful with this company. When they offer you their service, they claim there are "no contracts"; however, when you finally try to terminate the service, they suddenly insist that you *do* have a contract. Ultimately—even after they have officially closed your account—they continue to bill you, doing so through a company called FINOVA Capital for the lease of the equipment that SLICE sent you. FINOVA now tells me that they are a separate entity and that their only role is to handle the equipment lease. STAY FAR AWAY FROM SLICE AND FINOVA. Their target audience consists of small businesses, and primarily those owned by Hispanic individuals. SCAM, SCAM, SCAM!
Response from SliceApr 21, 2026
Please reach out to us directly at [email protected] with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again. Thank you for your patience—we’re committed to making this right.
Chiru L.
Lauren is the best.
Response from SliceApr 14, 2026
We couldn’t agree more—Lauren truly is the best. We’re lucky to have her on the team, and we’re so glad she made a great impression. We’ll be sure to pass along your kind words!
Maggie G.
The devices are excellent
Response from SliceApr 14, 2026
We’re so glad to hear you’re enjoying the devices. It means a lot to us, and we’re committed to continuing to deliver reliable, high-quality solutions for your business. If there’s ever anything you need, we’re here to help!
Robert L.
My short tenure at Slice highlighted a need for more experienced leadership. The management team prioritizes short-term financial gains over building lasting, trust-based relationships. Consequently, this focus has negatively impacted the company's reputation for integrity and reliability." Almost everyone I spoke with who was familiar with Slice Merchant Services had a negative view of the company, including some of their own clients. Complaints are rampant regarding high termination fees, deceptive contract terms, and difficult cancellation processes. Customers frequently report being trapped in expensive 48-month equipment leases, receiving poor service, and facing unexpected hidden fees."
Response from SliceApr 21, 2026
Thank you for sharing your perspective. We’re sorry to hear that your experience and impressions did not reflect the standards we strive to uphold. We take concerns about leadership, transparency, and customer relationships very seriously. Our goal is to build long-term partnerships based on trust, clear communication, and reliable service. Feedback like yours is important and helps us identify areas where we need to improve. We also want to address the concerns you mentioned around contracts, fees, and cancellations. We aim to be upfront about all terms and provide support throughout the lifecycle of an account. If there are instances where we’ve fallen short, we want to know so we can investigate and make things right. If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at [email protected] so we can review your concerns in detail. Thank you again for your feedback—it’s an important part of helping us improve.