customerTOMMY C.
Thanks for your help.
Thanks for your help.
Response from SliceJul 31, 2026
Thank you for taking the time to offer your kind words. We are always here for you if you need further assistance.

Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent

Administration & Services · New Jersey, New Jersey
Excellent

Administration & Services · Jersey City, New Jersey
Excellent

Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
Showing 5 reviews with 3 stars · Clear filters
customerTOMMY C.
Thanks for your help.
Response from SliceJul 31, 2026
Thank you for taking the time to offer your kind words. We are always here for you if you need further assistance.
Matthew T.
Does not show all batches that haven’t been settled
Response from SliceJul 6, 2026
We're sorry to hear you're having trouble viewing all unsettled batches. We'd like to learn more about what you're seeing so we can investigate and help resolve the issue. Please reach out to our support team at [email protected] so we can assist you.
Michael R.
Quicker communication.
Response from SliceDec 17, 2025
Thank you for your feedback. We take communication concerns seriously and would like the opportunity to better understand your experience. At this time, we’re unable to locate a customer account under this name. Please reach out to us at [email protected] with any additional details so we can assist you and address any concerns.
Andre C.
Boy, I can’t explain the feelings of confusion with this company. This experience is not at all a good feeling frustrated and made to sign a contract. Sold me an upgrade and now paying for 2 machine. And the first one is not in use.
Response from SliceSep 17, 2024
Management is attempting to reach this customer via phone and will continue to do so until we have a resolution to the technical matter.
Lakesha
I just have no words to express my experience. Revised: I am taking the time to revise my review because the customer service I was given at Slice. Everyone there was super friendly, always answered my calls, return my messages promptly and was sympathetic to my issue; the biggest problem was their hands are tied on what they can do and even that was very little. I have since been told that all credit card processors companies are pretty much the same as well as their protocols. Meaning holding funds for an undetermined amount of time is normal. With that said, originally I had given a one star review . I’m giving my experience a three star rating and not a 5 start basically, because, it took a one star review to get someone in the upper management to give me a call and work on my behalf. By the time I got the call we were already almost three weeks in and nothing had been accomplished this wait negatively impacted my company as well as me personally.
Response from SliceJul 14, 2021
We are working directly with this merchant to resolve the matter.