antwan S.
Very simple to use.
Very simple to use.
Response from SliceJul 20, 2026
We’re glad to hear you found it very simple to use. We appreciate you taking the time to share your experience!

Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent

Administration & Services · New Jersey, New Jersey
Excellent

Administration & Services · Jersey City, New Jersey
Excellent

Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
Showing 12 reviews with 4 stars · Clear filters
antwan S.
Very simple to use.
Response from SliceJul 20, 2026
We’re glad to hear you found it very simple to use. We appreciate you taking the time to share your experience!
Roane County Taxi S.
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phone call, can be challenging. And very costly if no one calls me and losing a airport schedule because of the time not being available. Once Alex finally calls me back, we were able to track down the application I had submitted. And has been sent in for future review.
Response from SliceMay 8, 2026
Thank you for your feedback. We sincerely apologize for the delay in communication and understand how valuable your time is, especially while managing a busy taxi service. Missing a scheduled callback is not the experience we want for our customers. We’re glad Alex was ultimately able to connect with you, locate your application, and move it forward for review. Your feedback helps us improve, and we appreciate your patience throughout the process.
Tax Man F.
Your service is GREAT. Eric & his very responsive staff are top-notch. Thee only downside is the price; 3.99% is super high and ends up as my last choice for service payments.
Response from SliceMay 1, 2026
We truly appreciate you taking the time to share your experience. Eric and the entire team work hard to provide responsive, top-notch service, and it means a lot to hear that it made a difference. We look forward to continuing to serve you!
Panfis M.
Looks great hopefully learning every single day new stuff with this device
Response from SliceApr 6, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the device and finding it helpful for learning something new every day. That’s exactly the kind of experience we aim to provide. If you ever have questions or need support along the way, we’re here to help.
Don
Nothing but great service
Response from SliceApr 2, 2026
Thank you so much for your kind words! We’re delighted to hear that you experienced nothing but great service. Your feedback truly means a lot to us, and we look forward to continuing to serve you.
Nerdateria
The start up process was pretty good and their customer service is great. I think most of the issues I've had has been on the Clover side and not Slice but trying to get fixes have been an issue. Also follow up on issues is pretty bad if I dont keep calling them about it. Overall pretty good but definitely room for improvement.
Response from SliceMar 30, 2026
Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service. We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience. Your feedback helps us improve, and we appreciate you sharing it.
Sum L.
Easier to use, and customers services are great!
Response from SliceDec 8, 2025
Glad to hear it’s been easy for you to use and that our team has been helpful. We appreciate you being with us.
Roger R J.
The company is doing fine with us. Sometimes tech help is difficult to connect up with, but the techs are very knowledgeable. There are some features we would like to see added such as an item count that deducts lowers the item count when ordered instead of when paid for.... People run tabs and the item count stays the same, then we have items ordered that are depleted and we have to manually reduce the count to zero and go back to the customer and explain why the item that was ordered is not available. .Time consuming and a source of irritation to the customer.
Response from SliceOct 6, 2025
Thank you for sharing your feedback and for continuing to do business with us. We appreciate your kind words about our technicians. We understand how important accurate inventory tracking is, especially when customers run tabs. Your suggestion about having the item count adjust at the time of order (rather than payment) is very helpful. We’ve passed this along to our product and development teams for review. In the meantime, if the issue is causing operational delays, we’d be happy to schedule a quick session with our tech support team to review potential workarounds or setup adjustments that could save time. Please contact [email protected] if you would like to schedule the session. Thank you again for your valuable input. It truly helps us improve the experience for all our merchants.