Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Logical P.
UNRELIABLE! DO NOT USE Placed an order for a birthday with them only to find out later in the afternoon on the day they cancelled it saying the local florist could not deliver. They impersonate to be local but are not plus obviously unreliable!!!
customer
Ordered flowers yesterday and received a cancellation this morning. No reason. Just cancelled. We'll see if I actually get my money back. This order was last week. I just checked my bank account and it was charged and has not been refunded.
Pc
Its a scam. Ordered flowers for a funeral. Received confirmation. Next day recieved a cancellation. Contacted them, told it was an issue with the local supplier and I'd be refunded. Followed up several times over weeks and told it would be resolved. It wasnt. Had to get refund back through my bank. Avoid avoid avoid!
Response from Starluck FlowersDec 24, 2025
Hello Paula! I have checked and double-checked our records, and I can confirm that your refund has been processed on our end. Please take a look at your bank statement for “Starluck Flowers”—it should be showing there! If for some reason you don’t see it, please reach out to me directly as I am more than happy to guide you through this. The reason your order for the Classic Fireside Sympathy Basket was cancelled was due to an unexpected fulfillment issue with our local florist partner, and we were unable to secure the arrangement in time for the service. I am always here if you have any other questions for me!
Monica B.
The company canceled my order not even an hour after placing order. I looked at them since they were to service area where my friend lived. I have called, sent emails and have not received my REFUND as in 10 business days. It will be a month in a minute and keep stating that my refund will be on my account. Why so many problems to return monies when they had no problem to INSTANTLY take my money. NEVER AGAIN WILL I USE THIS COMPANY!!!!!!
Julie B.
This experience has started out bad. On my order they charged me a Technology fee of $9.99. A hidden charge! Whst is that? I've emailed several times about it with no reply. We will see how the flowers look and how the delivery goes. That will be in two days.
Josh H.
I ordered flowers on Friday. It is now Thursday they canceled my order said they were doing a refund. I finally got the refund last night and woke up this morning to them charging me another $89 never got anything
Princess Adah T.
I spent my last 80 dollars to send flowers to a family member's funeral . Only to later see an oder cancelation email. They never attempted to call me to pick a new arrangement , which is common in ordering flower. Then to say it will take 10 business days for a refund is Diabolical in my eyes. I later looked up the reviews, which I should have done from the beginning. There are a few positive customer reviews on the site, but in my online research, reviews are over 90% negative. Please don't order from this place. They should be shut down immediately.
Sophie
Super easy to order!
