Monica D.
I ordered flowers
I ordered flowers, five minutes after completed order they canceled. They took my money, and 5 weeks later I am still trying to get my money back. As you can see they claim i recieved my refund, and as if today I have not!
Response from Starluck FlowersJun 22, 2026
Dear Monica, We would like to address your concerns regarding the cancellation of your Bee Sweet Bouquet order. This order was canceled because it could not be fulfilled within the same-day delivery window due to local florist routing schedules and capacity limits for the day. Our protocol when same-day fulfillment is unavailable is to issue an immediate cancellation so you are not left waiting, giving you the immediate flexibility to seek alternative options with another florist so your plans are not disrupted. Although the refund was issued from our platform immediately upon cancellation, we have manually pushed the refund through our billing system a second time to guarantee everything is finalized on our side. Best,



