Timothy
Staff was great
Staff was great! Very knowledgeable, explained everything I needed to know. Product is good, amazing what I was missing not being able to hear.
Response from Starkey Hearing AidsJun 4, 2026
We appreciate your review, Timothy!

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Timothy
Staff was great! Very knowledgeable, explained everything I needed to know. Product is good, amazing what I was missing not being able to hear.
Response from Starkey Hearing AidsJun 4, 2026
We appreciate your review, Timothy!
Tammy
I love this company. I can't think of a thing they could do better. When ever I need anything they are always right there for me. The only negative about my hearing aids is I wish my volume could be controlled one ear at a time.
Response from Starkey Hearing AidsJun 2, 2026
Hi Tammy, we appreciate your review!
Richard
Not sure Iam happy with the product. Wasn’t what I was expecting. The clinic folks were fine I thought an aid in the ear rather than behind would be better. I am not comfortable with them and feel they haven’t improved my hearing
Response from Starkey Hearing AidsJun 1, 2026
We appreciate your review, Richard.
Gary
Cost, no better than the over the ear model. hard to set up to my iphone.
Response from Starkey Hearing AidsJun 1, 2026
Hi Gary, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
Tim
Upgrade to higher level/ more expensive hearing aids (Starkey) and after several months and adjustments my hearing is not as good as with previous aids. Yearly maintenance contract or alacart services are expensive.
Response from Starkey Hearing AidsMay 28, 2026
Hello Tim, we appreciate your review.
Rafael
I can hear clearly, the app is simple to use and the support is great.
Response from Starkey Hearing AidsMay 26, 2026
Hi Rafael, we appreciate your review!
Mark & S.
Dealing with hearing loss can be intimidating and confusing with all of the options available. Delaney McMahon and her assistant (apologies, do not have their name available) at Good Sound Audiology were able to put me at ease and educate me as to the options available and offered step by step instructions on the care and maintenance of my new hearings aids. I am grateful for their knowledge, empathy, and patience in walking me through a new experience. Their professionalism and humor is greatly appreciated.
Response from Starkey Hearing AidsMay 26, 2026
Thank you for leaving a review!
Susan
Lighter, great staff
Response from Starkey Hearing AidsMay 21, 2026
Hello Susan, we appreciate your review!