Starkey Hearing AidsReviews of starkey.com

I have a severe hearing loss, were I can't funtion without aids and lip reading. My new Starkey hearing aids had to be sent in for repair twice, I haven't worn them a total of six months. Terrible hearing aids..

I am so thrilled to be able to write this review. My Father was able to receive his hearing aids through the Starkey Hearing Benefit. And he was personally fit by Bill Austin. I was able to join my Father in the Center for Excellence during his appointment and I was blown away with the care and dedication he received. From his cleaning, to his hearing test, and even consultation, no detail was overlooked. All of the employees took the time to make sure we were comfortable, informed, and even fed while we waited for his hearing aids to be made. Thank you again to the wonderful team at Starkey you really are making a difference for each and every patient that walks through the door.

It is now ten days since I lost the streaming via my hearing aids after updates on my android phone, according to .y audiologist the fault lies with the Starkey app taking time to catch up with the updates , quite frankly I'm beginning to think that this will never happen, whichever way I turn there doesn't seem to be a solution, very disappointed I have to say .

Do not try ear moulds for these people! Last year I had 4 months of back and forth because they change the colour, put the wrong tube in, put the wrong vents in. Sort one problem out and they add another problem. For example, right colour but wrong vent. Next time, right vent but then wrong tubing. This year, it’s now 10 weeks later and I’m still yet to received the right ear moulds because yet again, you add things to the ear moulds that aren’t needed and do not follow instructions. Such a nightmare! 4 months last year of no hearing and going on 10 weeks this year of no hearing! I’m shocked that Starkey do not believe my Review. I even emailed them yesterday and they refused to help me and told me to go back to Boots! EDIT - I did actually receive 2 x ear moulds today but despite being from the same serial number as my last set of ear moulds, they don’t fit, you’ve put thick wall tubing in, instead of medium size tubing and one is of a rough material and one is a smooth material despite being made together! Makes no sense how I’m having the same issue as last year! Had Starkey ear moulds since 2011 so I’m unsure why it’s got so bad now!

My Livio AI in the ear aids work very well. I am happy with them. My beef is that they are made from a very brittle form of plastic so the shells break open if they fall onto a tiled floor. My l/h aid was not a secure fit and fell out 3 times before breaking. This was fixed by my supplier foc; (thank you), then the r/h aid fell off my desk 30 inches once onto hard tiles and shattered, this repair I paid for £150. They are just not strong enough. They need to be made from tougher material Carbon Fibre maybe?

Ron is a nice person,but too busy and hid

I purchased the Starkey Livio AI 2400 hearing aids for $7500.00. They are supposed to be the state of the art technology. I have had them for 2 1/2 years, and had to have them repaired 3 times because the product failed. The warranty was for 2 years and I had to fight very hard to get the 3rd repair done for free. When they agreed to the complimentary repair, I was told by my provider that they will only repair 1 hearing aid. One week after my repaired hearing aid was returned, the other one failed with the same exact problem. I told my provider and they said I would have to pay to have this one serviced. The cost to me would be $300 to $350 to service the one hearing aid. This is a lot of money to pay especially since the repair does not last more than 6 months. Because of this, I would never buy another Starkey product. I have gone to another provider to buy a new pair of hearing aids at a much more reasonable cost.

Very disappointed was expecting perfect hearing again.