Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.
Stark Bro's Nurseries & Orchards Co. (starkbros.com) has 183 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
Stark Bro's Nurseries & Orchards, starkbros.com
Website
starkbros.com
Category
Home & Garden Services
Location
Louisiana, Missouri
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I have ordered a bare root peach tree and pear tree, very healthy trees, followed direction for planting and they are thriving today. Love this nursery.
Response from Stark Bro's Nurseries & Orchards Co.Jun 9, 2026
Thank you so much for your kind review! We're thrilled to hear that both your bare-root peach and pear trees arrived healthy and are thriving. It means a lot to us that you followed our planting directions and have had such great success. We truly appreciate your support and look forward to helping you grow your orchard for years to come. Happy gardening!
FR
Fred
First try communicating
First try communicating! Delivery time chang without notice. then doesn't show up. still NO communication if I would have seen all the poor reviews I wouldn't have ordered from stark bros.
Response from Stark Bro's Nurseries & Orchards Co.Jun 2, 2026
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand how frustrating unexpected delivery changes and a lack of communication can be. Unfortunately, we are unable to locate your order based on the information provided in this review, so we cannot investigate the specific circumstances surrounding your experience.
We would appreciate the opportunity to learn more and address your concerns. Please contact our Customer Service team directly with your order number so we can review what happened and work toward a resolution.
We value all customer feedback and are committed to providing the level of service our customers expect. We hope you'll give us the chance to assist you.
RD
RD
They have gone downhill...
I had started using Stark Brothers many years ago. They had great products, and really good customer service. But over the last few years, as they've grown, customer service has gotten really bad, and I'm wondering about their business practices. We all realize when we order plants, trees, things of that nature it could be hit or miss as far as when it will be ready and the condition it's in. While I think their products are still ok, I definitely don't think they are at a standard they used to be. But the last straw for me was recently, back in March, the wife and I had ordered several different blueberry bushes, a persimmon tree, and some fertilizer. After 2 months with no notification about anything shipping I contacted them. They continually gave me what seemed to be an automated reply about taking their stock quality very seriously and not being able to ship, or telling me its scheduled to ship. Nothing ever did. I could understand if one or two products weren't able to be shipped and not honestly believing that not one thing we ordered was able to be shipped. Hell if they offered it I would have paid for shipping. Now it seems like they're running a fire sale at the end of the season and we're without anything. As I've done once before I canceled the order. I honestly suspect they're playing the same game Airlines do, they overbook and then when they can't meet all the demand and least people hanging until eventually they cancel. Pretty sad because like I said I used to speak pretty highly of them and was satisfied doing business with them.
Response from Stark Bro's Nurseries & Orchards Co.May 26, 2026
Thank you for taking the time to share your experience and for being a longtime customer. We sincerely apologize for the frustration and disappointment caused by the delays and lack of communication regarding your order.
We understand how frustrating it is to wait for updates, especially when you were looking forward to planting this season. Our shipping timelines are heavily dependent on crop readiness and inventory quality checks, and while we work hard to provide healthy, viable plants, we recognize that we did not meet your expectations in this case.
We also understand your concerns regarding communication. While our team does provide updates based on the information available at the time, we know repeated delays without clear resolution can feel discouraging. Your feedback is important and has been shared with our team as we continue working to improve both our processes and customer experience.
We truly appreciate your years of support and are sorry this experience changed your perception of our company. We hope there may be an opportunity to serve you better in the future.
AV
Ana V N.
What an amazing company with impressive…
What an amazing company with impressive customer service. I got a pear tree that was pristine and some paw paw that were excellent as well. The bunnies got to my pear tree and it appeared that it wouldnt survive but it started sprouting! When I sent a message with a photo of the tiny sprouts asking how best to protect my young trees in the future they didn't think it would survive the massive bunny trauma despite the sprouts. For this reason not only did they give me excellent advice on how to protect my young trees in the future, they credited my account so I could replace my tree. It was absolutely not expected as it was through no fault of their own and the tree was in excellent condition when I got it but it was so appreciated! I will purchase all my trees from them from this point forward. They stand behind their trees 100%! I am starting a small back yard orchard and am trying to decide what wonderful fruit tree they sell I might add next!
Response from Stark Bro's Nurseries & Orchards Co.May 26, 2026
Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We’re thrilled to hear your pear tree and paw paws arrived in excellent condition and that your pear tree showed such resilience after its unexpected encounter with the bunnies.
Starting a backyard orchard is such an exciting journey, and we’re honored to be a part of it. We always want our customers to feel supported, whether it’s with planting advice, tree care, or helping when challenges arise along the way. We truly appreciate your understanding and are so glad our team could assist you with protecting your young trees for the future.
Your support and trust mean a great deal to us, and we look forward to helping you choose the next wonderful addition to your orchard. Happy planting, and thank you again for being part of the Stark Bro’s family!
MP
Mitch P.
I placed an order on 01/20/2026
I placed an order on 01/20/2026. It is now 05/18/2026 and the order has not arrived, instead I got yet another shipping delay notice and the order (if I had not canceled it for a refund) would not arrive for another 30+ days. If you order from Stark Brothers don't expect on time shipping or delivery, or any sort of customer service.
Response from Stark Bro's Nurseries & Orchards Co.May 20, 2026
We sincerely apologize for the frustration and disappointment you experienced with your order. We understand how upsetting it is to wait this long and continue receiving updates that did not meet your expectations.
We also regret that your experience with our customer service left you feeling unheard. That is never the experience we want for our customers.
We appreciate your feedback and the time you took to share your experience. A member of our team will be reaching out to you directly by phone to discuss this further and address your concerns personally.
Again, we are truly sorry for the inconvenience this caused.
NL
Nancy L.
Excellent Company to deal with
This is the only company that I will buy from. I have ordered more than 12 trees from them along with numerous plants. All of them were of exceptional quality. They do stand behind their guarantee.
Response from Stark Bro's Nurseries & Orchards Co.May 18, 2026
Thank you so much for your continued support and kind words! We truly appreciate your loyalty and are thrilled to hear that your trees and plants have consistently arrived in exceptional condition. It means a lot to know that our guarantee and customer service have earned your trust. We look forward to helping you grow your garden for many years to come!
WB
Will B.
unreliable, roll of the dice.
I cannot stress the importance of never ordering from Stark Bros nursery post 2025
We ordered a significant amount from them this year. And There are not words for my frustration. I do not expect to get our plants. I've been told they'll be shipping any day now FOR WEEKS. we havent crossed the line for not being able to get them in but if they arent on my doorstep by Friday I am contacting my bank. Not refunding through them, running A chargeback for services not rendered.
I have called the local options and they are all out of any stock for this season. I haven't initiated the chargeback because I was promised they'd be shipping any day now and honestly at this point getting HALF of the order is better than none. Although if they don't make it in time for us to plant this Saturday the 16th we quite simply won't be able to get them in the ground this season and we would have been significantly better off having never ordered from this company. We are in an actively worse position than if we started trying to get things together for this season 2 weeks ago, which is ridiculous considering we placed this order in February.
They are in the process of cashing out on decades of good will. you will notice many reviews drop off after 2025. I don't know what changed but something did and this company is NOT to be trusted
Response from Stark Bro's Nurseries & Orchards Co.May 12, 2026
Liam, thank you for taking the time to share your experience, even though we know it wasn't the one you deserved. You're right to be frustrated, and we're not going to make excuses.
We cancelled one item on your order in April due to an shorted situation and processed a refund at that time, but we recognize that doesn't make up for the weeks of uncertainty you experienced waiting for the rest of your order. Telling a customer their plants are shipping "any day now" repeatedly, without delivering on that promise, is not acceptable and we own that.
Your remaining items shipped today, May 12th. We've also added a store credit to your account for the trouble this season caused you. We've reached out directly with more details.
We've been serving customers for over 200 years and we take reviews like this seriously. We hope the plants arrive healthy, get in the ground on time, and give you years of great harvests. And we hope you'll give us the chance to earn back your trust.
— Stark Bros Nursery Customer Care
SH
Shaun
Ive done business with Stark for years
Ive done business with Stark for years. Buying 60 plus trees and berry plants over the years. Let me clarify for people so they understand how shipping works. You should be grateful when they delay the order it usually means they are sitting on it to avoid sending out in freeze conditions. Also ive nvr had a tree not grow. Planting fruit takes a certain level of research, you cant just plop in in dirt and hope for the best. Pros use stark bareroot and have no issues. Top notch customer service. Great work guys
Response from Stark Bro's Nurseries & Orchards Co.May 7, 2026
Thank you so much for your continued support and for taking the time to share your experience with us! We truly appreciate your loyalty over the years and are honored to have been part of your orchard and garden journey.
You explained the shipping process perfectly — protecting plants during extreme weather is one of the ways we make sure they arrive in the best possible condition for success. We’re also grateful for your understanding that growing healthy fruit trees and berry plants takes proper care and preparation.
Hearing that your trees have continued to thrive over the years means the world to our team. Thank you again for your kind words about our products and customer service. We look forward to helping you grow for many more seasons to come!
