Ms. H.
Your chair-lift chair made my friend very, very happy; she was able to get out for a little while before she went to her eternal reward
The chair-lift representative was so very helpful, thoughtful and caring.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Ms. H.
The chair-lift representative was so very helpful, thoughtful and caring.
Ms. S.
From the experienced sales rep to the quality install, explanation and demo, Stannah is Quality and safety for your home. We looked at alternative lifts, but trusted the Stannah reviews and couldn't be happier. The lift is a straight run covering 14 steps and has been a Godssend for my wife. My only regret is that we didn't contact Stannah sooner. The workmanship, product quality and techs are first rate and we would recommend Stannah to anyone willing to listen.
Ms. L.
Stannah Stairlifts are the way to go if you are downsizing to a 55 and older complex. It comes in handy if you have an elderly visitor or if someone is injured and can't climb your stairs, or if that package is just too be to carry up the stairs. The people are very knowledgeable and accomadating when you are making your decision on your choice of the right to choose. After looking into other companies, I am glad I went with Stannah. Since the lift was installed, I have referred Stannah to a few people.
Mr. P.
WE ARE SUPER PLEASED. THE OPTION OF RENTING IS BETTER THAN SLICED BREAD.
Response from Stannah Stairlifts USAJun 25, 2014
Hi Mr. Parsons, Glad to hear you're enjoying the rental program! Sincerely, The Stannah Team
Mr. O.
Almost bot Acorn, but was impressed by the enthusiasm of the employees in the MA headquarters, Stannah Stairs should have an adjustable speed selection to make everybody happy.,
Response from Stannah Stairlifts USAJun 25, 2014
Hello Mr. O'Gara, We're glad you're happy with your Stannah stairlift! Unfortunately, there are a strict speed limits in our industry. So while we won't be entering the Indy 500 any time soon, you can continue to count on us to get you from A to B, safe and secure! Sincerely, The Stannah Team
Tasha V.
I would never refer anyone to Stannah!!! I was told there was 24 hour customer service. That is nowhere near the truth. An answer service answers the phone on the weekends but no one is available if the chairlift breaks on the weekend. My mother has been stuck twice in the basement on two different weekends. Thank God she lives with me, at least I could take food to her. Can you imagine what it would be like for her if she lived alone? There is no customer service on the weekend. I wish I had not chosen this company. I have nothing good to say about it. Shame on the salesman that told us they would be there 24 hours a day if we needed them.
Response from Stannah Stairlifts USAJun 25, 2014
Hi Tasha, We're sorry that you and your mother had that experience. We want all of our customers to feel safe and secure in their homes and, with that goal in mind, we've designed a reliable product that isn't prone to breakdowns. When issues do arise, our policy is to provide service within 24 hours. However, it is true that we do not provide 24/7 service and are closed on the weekends. This is a standard practice in our industry and is done in order to minimize costs for the stairlift owner. That is not to say that we abandon our customers over the weekend. When our offices are closed, our answering service is trained to troubleshoot and guide you through common issues that may occur. If your lift is still not working and you require help or if there is an emergency, the answering service will contact 911 and make sure that no one is trapped up or downstairs for an extended period of time. We would then handle the necessary repairs the following Monday. If you'd like to speak with someone in our Franklin office regarding these policies, we encourage you to contact us at (508) 520-7878. Sincerely, The Stannah Team
Mr. L.
I've researched different stairlifts for my parents. Stannah came in and made my parents feel at ease right way. The installation went well. It has allowed my parents to remain in their home. The Stannah people were wonderful to work with and they stood behind the product when it needed to be serviced. I recommend Stannah if you are in the market for a stairlift.
Mr. G.
Worked well for us. The batteries did fail before a 6month period but were replaced.