Nancy
Jenn was terrific
Jenn was terrific. Explained everything and answered all my questions. I appreciate not having the company name on the van My knees are very grateful.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,463 approved reviews, newest moderated first
Nancy
Jenn was terrific. Explained everything and answered all my questions. I appreciate not having the company name on the van My knees are very grateful.
Paul R.
The Stannah Siena model stair lift is a well designed unit that suits our needs very well. The installation went smoothly and took less than a day. We are very pleased with the increased mobility it provides us.
customer
Our problem still exists. We’ll need service to come out again
Response from Stannah Stairlifts USAJul 31, 2026
Hello, Thank you for your feedback. We have sent your information over to our Customer Service Team and someone will be reaching out to you shortly. Sincerely, The Stannah Team
Venu
Sales and installation guys were great. Administrative staff were horrible. Sales guy agreed with me to provide doctor certificate in Sep, but the office says I must give at the time of installation and threatens to uninstall. Tone was rude, unprofessional and threatening. No coordination between sales and office staff, the person i spoke made me feel small and belittled me.
Response from Stannah Stairlifts USAJul 28, 2026
Hello Venu, Thank you for your feedback. We're sorry to hear your experience with our office staff didn't meet your expectations, though we're glad our sales and installation teams provided a positive experience. We appreciate you bringing this to our attention. We'll be reviewing what happened with our team and making improvements to help prevent this from happening again. Sincerely, The Stannah Team
Réal
I was and am satisfied with the end results.
Susan
The whole experience was outstanding, from my first phone call to the install. To begin, the salesman (Tony) was fun, professional and knowledgeable. He made sure we understood the features of the model we had chosen. The installers were professional, informative and accommodating.
Yvonne
Excellent, professional and efficient.
Asha
charged too much money means company is doing good