Wa D.
The Marlboro of Carpet Cleaning
Solid company, good reputation. Not the cheapest but the best.
We clean carpet, hardwood floors, tile & grout, furniture, air ducts, boats, RVs, cars, and more.
Stanley Steemer (stanleysteemer.com) has 126 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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126 approved reviews, newest moderated first
Wa D.
Solid company, good reputation. Not the cheapest but the best.
C W.
I gave it one star because I guess I had to give it something. The service was terrible!! The guy came out didn't even have the proper things to clean my ceramic tile and grout floor. Very unprofessional! Will never use Stanley Steemer again!
Laura S.
Just a little skimpy with the water in soiled traffic areas.
Shannon L.
Biggest joke I've dealt with in a long time. I will be going to another company after what I just dealt with. Contacted your company via text to get a quote. Decided to do it. Scheduled on friday for 10 am on a Sunday, odd but it is COVID 19 so ok. Saturday I get a text. Can we reschedule, its easter? We'll still come if you want. Sunday morning at 6:30 am I get a text to reschedule cuz it snowed. Your people knew all of these things on friday when I scheduled. Never again. Worst business practice I've ever seen. I'm an essential during this time. Don't have time to reschedule or empty all the furniture from my house twice. Now I'm screwed. Thanks for nothing stanley steemer.
Peggy
They did a great and very thorough job the day they came. However, do NOT take advantage of "special offers' where they sell you more services to be claimed in the future. Unless you are given some proof IN WRITING. I paid $200 extra for...something. Then, when I called to schedule, they told me the service term had expired. I tried to get them to re-consider. Nobody from the company ever followed up/called me back. Left several messages with customer service number. No response. Not a good way to end things.
Olga V.
Amazing experience, no more allergy for my son after cleaning.