The service we received at Fisherhill Community Baptist Church was top of the line. The Service Tech, Mr Keith McCoy was very professional and gave us quality service. Thank you Stanley Steemer for your outstanding service!!
LR
Lori R.
They came when they said they were…
They came when they said they were going to come he really worked very fast on my staircase and did a beautiful job cleaned up really good and was very courteous I would recommend Stanley steemer to do carpets to anyone
EL
Elizabeth
Professional
I would like to update my experience and recognize the efforts this company made to address my concerns.
While there was initially a misunderstanding regarding a carpet cleaning service at my rental property, I greatly appreciate the way the company ultimately handled the situation. After I shared my concerns, they took the time to listen, review the matter carefully, and reach out to me directly to ensure my experience was fully understood.
What I appreciate most is not that a problem occurred—every business can face challenges—but rather how the company responded. My concerns were escalated appropriately, and I felt genuinely heard and valued as a customer. Their team demonstrated professionalism, accountability, and a sincere commitment to customer satisfaction.
As a gesture of goodwill, they offered to provide a future carpet cleaning service at my convenience, which I greatly appreciated. More importantly, their willingness to revisit the situation, communicate openly, and work toward a satisfactory resolution showed that they truly stand behind their service and care about their customers’ experiences.
I am grateful that my concerns were ultimately heard and addressed appropriately. The effort made by the company to resolve the issue and make things right is sincerely appreciated. Thank you for taking the time to listen, respond, and stand behind your service.
For that reason, I am happy to update my review and recognize the professionalism, integrity, and customer care demonstrated in resolving this matter. Companies should not be judged solely by whether challenges arise, but by how they respond when they do. In this case, the company showed a genuine commitment to making things right, and that is something I truly value and respect.
JD
Jennifer D.
I don’t understand the bad reviews…
I don’t understand the bad reviews Stanley Steemer received! Dave was the cleaners name and we also had him do our sectional and chair. What a difference! The furniture was so much brighter and carpet looks great. Dave did an exceptional job and Sarah who answered the phone when I called was very friendly. I highly recommend them.
CO
Connie
Dave and Maurice cleaned my sofa today
Dave and Maurice cleaned my sofa today. They were so courteous and efficient so I would definitely recommend them for your cleaning needs!
TW
Ted W.
5 stars very thorough and excellent job
Cory did our living room carpet, stairs and bedrooms, and did a very thorough and excellent job. He was very professional and knew what he was doing. Everything looked immaculate when he was finished. Not a spot missed. Very pleased with the results. Great service.
MS
Mason S.
Uhhuhhuhhuhuhuuhuhhu 😩😩😩😩😩
Uhhuhhuhhuhuhuuhuhhu 😩😩😩😩😩
EG
Ecom G.
We absolutely love Stanley Steemer
We absolutely love Stanley Steemer! They have consistently delivered phenomenal results every time we've called them. Their team is not only highly skilled but also incredibly professional. It's always a pleasure to see the transformation they achieve, leaving our space spotlessly clean. We couldn't be happier with their service and highly recommend them to anyone in need of top-notch cleaning solutions. Fantastic job as always