StanceReviews of stance.com

Do not participate in their monthly subscription service unless you want to be forced to pay for socks you don’t want. They auto-selected a few pairs for me, never gave me the opportunity to select my own, and then insisted that I go wait in line at USPS if I wanted my money back. Buyer beware.

Loved the sock and boxers put in £200 worth of orders this year. One pair of socks got a hole after the first time of wearing. I have contacted stance twice since then over 2 weeks and have yet to get a response.

I own sock stores and have been trying to purchase whole sale for 9 months!! Yet they pass you around and won't help. Worst company I have ever dealt with!!

I purchased my first few pairs of stance in 2015. They style, design + quality was bang on. But I have since purchased / ordered close to 100 pairs of Stance socks over the years. And the quality and longevity have both suffered. Some pairs might only last 3 wears before a hole appears. This is unacceptable at the price point Stance charge. I’m no longer a fan and would no recommend this brand.

Website is ok. It’s not to great to navigate. I’ve been a subscriber to their monthly underwear delivery for some time now. Their products are incredible. I love the fabric of their socks and tshirts. Their butterblend underwear is better than anything that has ever caressed my buttocks. I wish they had a tshirt subscription just like their socks and undies because I would get on that ASAP.

I bought £150+ of socks and underwear from Stance. They are , no doubt, excellent quality. The strap line is ‘Introducing Stance Infiknit technology. Never Rips. Never Tears. Forever. NO STRINGS ATTACHED, we'll replace it for free.’ Now, what they don’t say is these socks HAVE to be washed like cashmere jumpers. Cool wash, no tumble drier. All my products went in with the family wash . All shrunk. Underwear. Well these have to be washed in a cold wash. OK, my fault. I should have read the small print because we all do that don’t we?? Sorry Stance. I thought I had found the ideal product. NO STRINGS ATTACHED?? That statement is clearly untrue!!

Their products are good and my boyfriend lives them but their customer service is abysmal. I reached out to them due to an issue with their website preventing me from purchasing items (along with many other UX issues such as incorrect searches and basket resets) they told me to message them directly and have continuously read but never responded back. Its been months. I went elsewhere to get underwear instead since Christmas came and went. Great product. Horrible service.

“This happened with stence Europe.” I've been a fan of stance for a couple of years so I ordered some stuff in November but I haven't received the items yet. 2 orders, made on different days, but never delivered. They were supposed to be delivered in 5-9 days. So I contacted customer service, they answered me back just a couple of times and then nothing, they haven't responded to my emails or phone calls. Very bad customer care!!!