StanceReviews of stance.com

Package was lost, I reported eveything I tried to do to get the package, I spent time emailing with an AI bot, once I finally got through to a human they asked me to print and sign a doc. Just keep my $80.

I hope stance is forced out of business. These guys are nothing but frauds. I spent over 1000$ on stance infinit socks because of their LIFETIME return policy. Only to find out that they changed that policy when they sold the company. Bad bad company that I will never support again and I will speak out against

I purchased all stance sock because of the lifetime warranty. I am now informed they offer 90 days only now. Wish I new that before I bought ten pairs of socks at $20+ each. I now have 3 pairs that are garbage worthy with holes. I will go back to darn tough because of their warranty.

worst socks ever, too big, too thin, too expensive, too much hassle to return, will never buy from stance ever again.

Lies. Nothing but lies. I spent an arm and a leg for “forever socks”. I’ve probably purchased 100 pairs of socks. They sold out to the highest bidder and now I’m left with a pile of worn-through garbage. Go to Hell Stance. Congratulations of stealing my trust and money. DO NOT buy into their lies. I even tried calling the new owners to be left with an unreturned call. Again. A lie. Nothing more or less. Ask me how I really feel.

I bought four pairs of Stance pants specifically because they were marketed as true black, and after being carefully washed exactly according to your care instructions, every pair faded to a dull gray far sooner than any premium product should. That kind of color loss is not normal wear—it points to a failure in product quality, especially at your price point. What is even more disappointing than the defective performance is Stance’s refusal to stand behind its own merchandise. A brand built on style and credibility should take responsibility when its products fail to deliver on basic promises, and in this case, both the pants and your customer service fell short. Wishing you were a better company. Stick with socks.

Worst socks ever! At almost $30 a pair, you would think they would be great quality. Quite the opposite. Not quite six months old and already have holes. I contacted Stance and was told they have a 90 day guarantee, and wouldn't refund or replace. As well, I have 5 other pair with issues in the same place, confirming this is a manufacturing defect. These guys are criminals.

Lifetime warranty is nonexistent on their Infiknit socks. I have three pair of these socks that required Warranty only to find out that they had stopped the warranty in January 2025. To make matters worse they gave me an exception with a coupon code only to find out that it covered the original purchase price on the receipt I sent them. The socks were originally 40% off at MEC when I purchased them, so they gave me a $17.05 credit for each pair for an item that today would cost $31 to replace on their website. On top of that they wanted me to pay the shipping. According to the checkout calculator on their website, I have saved $51.15, but it is still going to cost me $57.59 to replace the three pair of socks that should've been covered under warranty. To put a final nail in the casket if I buy the replacement socks, they do not come with a lifetime warranty.. I am definitely going to be buying darn tough socks from now on, forever and ever... This is the most miserable company that I've had to deal with in a very long time, there is only an answering machine for their customer support an email support takes forever to get a generic reply. Whatever you do, please do not buy from this company as when I did further research it appears that they have been bought out by a huge conglomerate and any sock manufacturing will be farmed out to the cheapest supplier.