StanceReviews of stance.com

I placed an order 15 days ago and not only it hasn’t been shipped yet, it seems it hasn’t even been processed, but have been charged for it and there is 0 movement their end. Not only the service overall sucks, the customer service is impossible to reach via phone, instagram or email. I like Stance products and don't have a bad experience with their quality but don't recommend their online shopping at all.

The socks looks great and are comfortable, however after buying 2 pairs on separate occasions the base of socks disintegrated in less than a year leaving large holes in heel and pad of foot. Both pairs were worn lightly just around house during routine activities, no moderate or excessive wear. For $25 a pair you are basically buying disposable socks. I contacted customer service for both socks that fell apart and they were willing to do nothing to back their product. Unfortunately Walmart socks have superior durability in comparison to stance! Don’t waste your money!

Wore holes in socks that were 30 bucks in less than a month by only wearing them to my non walking desk job. Customer service was beyond unhelpful steer clear and don’t buy stance! There’s better quality and better prices with better companies. What a joke!

I bought these socks from the skate shop. They're really nice-looking and also very soft. :) I tried cycling in them, then skating, and in my work boots, they feel as soft as silk. I needed something like durable yet comfortable socks. It's a pleasure to wear them—highly recommend!

This was my go to sock and website plus a membership. But they are now completely waiting my time. Terrible membership options, horrible website experience, and nothing unique anymore.

10/10 for the socks - they really are brilliant. Expensive but high quality - super comfy, feel durable and built to last, with some great colours and designs. However, the customer service is awful so 2/10. I sent an email to them on 17 Nov regarding a mistake I'd made with my order. It's now 3 December and still no answer. Their competitors at Feetures and Rockay are, in my opinion shining examples of outstanding customer service. By the way, I don't make a habit of mucking my orders up just to test the customer services department. I've been a Stance customer for c.3 years now and proud of the c. 25 pairs of their socks I have in my collection. They really are that good. The thing is this latest experience has left me feeling 'let down' In saying all this their returns process was quick and easy, so not all bad. Come on Stance back up your brilliant product with good customer service - an acknowledgement at least would have been nice.

I have lots of pairs of Stance socks - started with a collection of Harley Davidson socks and then have just added to the collection over the years. I never buy direct from Stance having read the bad reviews but the fact remains that their socks are brilliant. Their customer service might be abysmal but that won't stop me buying their products from other sources. Love the designs, the fit and the comfort.

When I saw all the negative comments I was line, ‘Uh oh . . .’ I had a delivery issue (turned out to be on our side). Stance Customer Service was super helpful and went above and beyond to try to help - thank you!