Social Security AdministrationReviews of ssa.gov

The representative (Ansonia office) was extremely helpful and went out of her way to help me.

I RECEIVED A LETTER FROM SOCIAL SECURITY ON 18 JANUARY STATING I WOULD NOT GET PAID MY SOCIAL SECURITY ANNUITY FOR JANUARY 2023. I TRIED A LOCAL OFFICE IN SAN ANTONIO, ISOM ROAD, THEY WERE OF NO HELP! THEY SAID THEY WOULD CALL WITH AN EXPLANATION. NEVER CALLED NEARLY 2 WEEKS LATER. TODAY, I CALLED UNITED STATES SOCIAL SECURITY IN MARYLAND. I SPOKE TO LATOYA. SHE WAS ABLE TO VIEW THE LETTER AND EXPLAINED WHAT MOST LIKELY HAPPENED. SHE SENT MY ISSUE URGENT TO THE APPROPRIATE OFFICE TO CLARIFY. LATOYA STATED I WAS INDEED SLATED TO RECEIVE MONIES FOR JANUARY ON 8 FEBRUARY. JUST A LOWER AMOUNT. FOR FEBRUARY ANNUITY, WILL SHOW THE COST OF LIVING INCREASE TO BE RECEIVED 8 MARCH. WHAT A RELIEF! I NEED THIS MONEY TO PAY MY BILLS. LATOYA WENT ABOVE AND BEYOND TO HELP ME GET THIS ISSUE RESOLVED IN MY FAVOR. SHE IS INDEED A TRUE PROFESSIONAL THAT REALLY CARES ABOUT PEOPLE. THAT WAS VERY EVIDENT TO ME. I CANNOT THANK HER ENOUGH FOR HER HELP AND TIME RESOLVING MY DILEMMA. SHE IS AN ANGEL TO ME HELPING ME WHEN NO ONE ELSE WOULD HERE IN SAN ANTONIO. THANK YOU AGAIN LATOYA. YOU ARE WORTH A MILLION STARS TO ME!!! RESPECTFULLY, KIM SNYDER, RN, RETIRED LIEUTENANT COLONEL USAFNC RETIRED.