Social Security AdministrationReviews of ssa.gov

Mrs Guyette at Watertown NY SSI office was very accommodating, professional and friendly. Thank you for all of your assistance!

the people are very helpful and understanding.

This review should be done last year when I applied for my retirement benefits. i got so very busy...and wasn't able to write my review. Mr. Dunn was so nice and helpful. I went 2 times to SSA office in Parsippany,NJ to submit another form of requirement that i forgot to bring it and this time i went to Mrs. Fonseca window,she is very patient, help me a lot -she is amazing.

Mr. Williams (manager), Mr. Swoop, Officer Simmons, and Mr. Barber ARE FANTASTIC. Their help was priceless. They made the process smooth and easy with great conversations. They were always kind with a smile on their faces when I come in contact with them. They are very knowledgeable and take time to hear the issues to bring a resolution without being demeaning. I appreciate their time, help, understanding, and more importantly they are trustworthy. Please tell them thank you from my heart. Stellar Stellar Stellar Stellar employer and employees.

So happy to be part of it

The Concord, CA, Social Security representative, Aaliyah, was very understanding and helpful in resolving the problem with my Medicare Part A & B application. In speaking with SSA representatives in Maryland, it was obvious that my application was being held up due to documentation not required for a Medicare application. In our in-person meeting, Aaliyah took the initiative to transfer the application to her responsibility, correct the details, and complete the SSA Medicare process. She was kind, courteous, and very professional in dealing with my wife and me. The next business day, she verified my enrollment in Medicare Parts A & B with a short and informative phone call. I want her management to know that she should be commended for her thorough service and follow-up. Thank you.

I recently received a letter from SSA that I need to apply for DAC benefits or it would affect my SSI. I was scared but a lady from the AUBURN, WA office called me and helped me file for these benefits. She was very kind & polite and made me feel a lot better about the process.

Spent almost an hour on the phone with Houston Keene. We had an appointment with him at 3 PM and he called exactly at 3 PM very prompt. He was very thorough, answered all of our questions, and explained things very well. At the end our Social Security was applied for, and our questions answered. Houston is the epitome of good service.