Social Security AdministrationReviews of ssa.gov

Of course social security is the worst government mess. Besides the fact being on hold for a record time of 4 hrs 13 min and didn’t hit the lottery to get the call back feature 🤣 finally got a human. I cannot get online with my SS account for the life of me and was told to ask for the help desk. So after this over 4 hour hold she said sorry I can’t help u…really 🤬 in all the times I call social security, these govt employees are rude, unresponsive and unsympathetic, I think that is part of there job description. I hope these idiots have issues with their social security when they are not employees.

After enduring 207 minutes of the SAME announcements, (per the system, wait time would be ~ 80 mins) the survey automatically kicked in - with question prompts that were of no value to me as none of them related to my experience on that call. No one answered the call. Will there ever come a time that retirees will receive the help and respect due to them? May God help us!

Makes me absolutely sick to my stomach that an illegal immigrant who hasn’t worked a day in their life is getting a check but I’ve been fighting for almost three years for help with every autoimmune disease in the book. BROKEN SYSTEM

On hold over 3 and a half hours said it was going to be 120 minutes.Hung up at 7:00 when they close.Noone ever answered

I am on whole with the SSA and have been waiting to speak with someone for 1 hour now. I called the number 1800 772-1213. No one has picked up. I have just been staying on the line. The North Dallas office off 75 hung up on me twice when I called. Called a 3rd time to speak with my case worker and she ignored my call, sent my paper work to Austin, TX.. The lady in Austin never did send me any paperwork, she said that she sent to me. I have her number and ext. It's a Merry go round that they are playing with me, included is my daughter school that plays games also

2 calls and a 4 hour and 42 minute wait on hold...to check status of app. for medicare...ssa web site gave a 1 month time line the rep. I spoke to said 2 months...if the ssa web would have a more realistic time frame I would have save 5 hours...of course the phone rep. did not give a sh#t..I had an expectation of this government department to be very sucky and it did not disappoint. I hope they all get doge'ed.

I changed my phone number. I made numerous phone calls in 23 but had to GO IN TWICE to get it taken care of. Fast forward to Dec 24. Same situ. YOU CANNOT OFFER PPL ONE OPTION TO REET THEIR PROFILE INFO. YOU SENT ME 2 LETTERS WITH TEMP CODES AND I STILL CAN'T GET IN. I've called numerous times to no avail. I'VE BEEN ON HOLD FOR 2 HRS AND 45 MINUTES. This is insane.

After being on hold for over three hours I had to finally give up to go to an appointment. I have tried various days and times over the past weeks and cannot reach anyone. All I need is a letter stating we do not qualify for Extra Help. I have wasted many hours with no results.