Nathan
Easy ordering and in todays…
Easy ordering and in todays manufacturing world , having parts available and ready is super important when your restoring and on a schedule
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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532 approved reviews, newest moderated first
Nathan
Easy ordering and in todays manufacturing world , having parts available and ready is super important when your restoring and on a schedule
Steve H.
Fast delivery, good price, nice product
George C.
Fast and well packed . Great parts and easy to order.
Bob
Online odering A++ however still waiting on one item. To complete my order.
Brian L.
Received in a timely manner. Shipping package was damaged but the items package was not. Thanks
Loreto A.
Hubcaps were properly packaged. No dings or scratches
Juan H.
I searched the web site and tentatively found what I thought I needed. I chatted with Rob S. and he confirmed it was the correct item. I received the item on May 9th and it was not the correct item as it did not fit. I contacted the return dept. and was advised that they would pay postage for the return if it was the wrong item received. I was told I had received what I ordered and would have to pay for the return. I explained that Rob S. said it was what I needed. The return dept. supervisor stated the I had to pay the return postage because I looked up the items prior to asking Rob S. Evidently if I had not looked at their web site and contacted them for the purchase they would have paid for the return postage. The item was $18.00 and postage was $24.00 for the initial order. Return postage was $25.00. So my cost would have been $49.00 for the non-purchase. Don't recommend buying from this business unless you are sure it will fit. Furthermore, call before you order to ensure they will pay for the return should it not fit.
Stephen M.
Didn’t send hardware for parts, and the refuse to since 72 hours have passed since the item arrived. Main item I wanted is on back order, but they don’t tell you that until after you ordered. Lesson learned. Use other sites to make purchases for your cars