Melinda T.
Delivered quickly as expected
Delivered quickly as expected
Response from ss396.comMar 2, 2026
Hi Melinda, thank you for the review and for shopping with SS396!
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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532 approved reviews, newest moderated first
Melinda T.
Delivered quickly as expected
Response from ss396.comMar 2, 2026
Hi Melinda, thank you for the review and for shopping with SS396!
Larry R.
Ordering was easy on website & speedy delivery.
Response from ss396.comMar 2, 2026
Larry, thanks for the review!
Mike G.
Not all of my parts ordered were delivered.
Response from ss396.comMar 2, 2026
Mike, that is because some of the parts you ordered are "drop shipped", so they ship from the manufacturer and can take a little longer than the in stock items from our warehouse you already received. Any questions, give us a ring!
Keith
Website selection and prices were great and the shipping was fast. I will shop here again.
Response from ss396.comFeb 26, 2026
Hey Keith, thanks for the review!
Roger R.
I await a delivery of the 2026 sales catalog for Chevrolet Chevelle that has been requested. I’ve been reminded that a catalog can take additional time to make its journey across our Great Nation and will be patient in receiving this physical copy by mail.
Response from ss396.comFeb 26, 2026
Hey Roger, you just requested your catalog on the 16th, and today is the 26th. So it has only been 10 days. As stated on the catalog request form, catalogs can take up to 5 weeks to arrive. A shipment of catalogs just went out, so it should arrive soon! Thanks for your patience.
D C.
I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer. Thank You
Response from ss396.comFeb 24, 2026
We are glad to hear that you had a good experience and hope to see you back!
Joseph D.
Quick service had what I needed
Response from ss396.comFeb 23, 2026
Joseph, thanks for the fantastic review!
Jacob H. L.
ss396/Ground Up has extremely fast shipping and top notch restoration parts.
Response from ss396.comFeb 23, 2026
Hey Jacob, thanks for the great review!