SpyfocusReviews of spyfocus.com

Not only do they not work but ordering may also be faulty. I clicked on an offer of reduced price. The website showed my order was being processed. This happened on Christmas eve just passed. The order being processed message remained until I decided after five minutes to close the website. I believe the offer price was £19.99. After 10 minutes I checked my banking app. and noticed I had been charged £32.99 but for two cameras. I had selected only to buy one. I returned within the hour to my banking app to take a note of transaction nos. To my horror another payment had been taken for a single cam but this time saying it included warranty. This new separate charge was for £52.99. I immediately contacted the company by email on Christmas eve. A prompt reply ensued saying the items had already been dispatched. A refund of £4.99 was given regarding the warranty not asked for. I was assured that everything would be fine as the thirty day money back guarantee would still be able to be claimed. I would not go to further expense of recorded delivery as I have zero confidence in this company and don't want them to have the opportunity of reselling this junk.

I received the camera today and what a useless product. The ftycampro app is so poor I cannot connect to the camera after 5 hours of trying. Also be vary wary of the permissions that the app asks for, it wants to access your photo's, your phone settings etc. The build quality of the camera is poor, the setup is poor and I wouldn't trust anything from this company.

Ich habe diverse begeisterten Kritiken gelesen, von denen ich später erkannte, dass sie gesponsert waren. Als die Bestätigung kam, waren noch € 4,97 für erweiterte Garantie hinzugekommen, die ich nicht angefordert hatte. Versand war schnell, installieren aber unmöglich. Die „magnetische“ Halterung ist gut. Ich habe meinen Rücktritt angemeldet. Dann begann ein langer E-Mail-Austausch mit einer Reihe von sogenannten Kundendienstmitarbeitern, darunter „Patrick“, „Victor“, „Myra“, „Vanessa“ und „Nyle“ , die die Bedingungen für eine Rückerstattung darlegten, darunter, dass die Verpackung intakt sein muss, was schwierig ist, wenn man versucht hat, sie zu installieren. Ich müsste auch die Versandkosten bezahlen. Sie boten mir stattdessen eine Rückerstattung von 35 % an und ich könnte die Kamera behalten. Ich wies darauf hin, dass ich sie nicht wollte, da sie für meine Zwecke nutzlos waren. Die Rückerstattung wurde auf 50 % erhöht – ich sagte erneut, dass ich eine volle Rückerstattung wollte, und diese wurde auf 75 % erhöht und ich könnte sie behalten. Da bin ich ausgestiegen, denn für die Rücksendung müßte ich € 10,- bezahlen. Erstaunlicherweise war die Rückerstattung von € 36,- für eine Kamera am nächsten Tag gutgeschrieben. Danach eingepackt und einem Schüler geschenkt.

Thank goodness I came back to see if there were any reviews on this company as I was hovering over the button to buy 4 with 75% off. After reading the reviews, I’ve saved a lot of money. Thank you so much trust pilot

Absolute rubbish item, Website and its 'customer reviews' are a scam and totally false. I cannot stress too much DO NOT BUY ANYTHING FROM THIS COMPANY!

I received some cameras as a Christmas gift and have been going back and forth with their customer service for 5 days trying to get them returned and a refund. I have little confidence that when I return these items I will be refunded.

Absolute rubbish do not buy this crap.

Dreadful product. I bought three and all of them have terrible battery lives, the app is temperamental at best. DO NOT PURCHASE these items.