SpyfocusReviews of spyfocus.com

Could not give minus one. Ordered cameras then realised that had to buy cards etc. so decided against it. Told them have changed my mind. That was 20 mins ago. Told me it’s too late shipment already done. Told them to stop shipping and that I am reporting them to Barclaycard for fraud. Have got payment suspended by Barclaycard. Wished I had consulted trustpilot first instead of their website. Avoid like the plague.

This company operates as scammers. Do not buy any of their cameras. They do not work and when I returned it to get my money back they made out that they had not received it for months until the time ran out. I still want my money back. Please do not fall for anything they say as they are only concerned with taking your money. Their cameras do not work and they operate as scammers

Scam to say the very least and when u come to paying for items it said you get extra two cameras and you pay extra for them and then the memory card cost extra also. Then I was added extra for the postage and when I received the package was bursted and half the order wasn't there either. When trying to get up the camera again looking bank details even know it said it costs you nothing and they looking another £60 rip off to say the very least. Please be warned not to get caught up in this scam. Just keep adding money onto the order. Please do not order. SCAM Email.srnt to them and seeking advice from the consumer council also.

DONT WASTE YOU TIME READING THE ADVERT, TOTALLY A WASTE OF MONEY NOT TO MENTION TIME IN ORDERING, POOR CUSTOMER SERVICEIF YOU GET THOUGH,NO REFUND WHEN STATED THERE WOULD BE, AND ALL EMAILS TO THEM HAVE BEEN DELETED, ABSOLUTELY DIABOLICAL,£127 FOR CAMERAS THAT DIDNT WORK ,AND DONT FORGET YOU HAVE TO BUY MEMORY CARDS AS YOU ARE FALSELY LED TO BELEIVE THEY COME WITH CAMERA

Firstly the advertising says Spy Focus Australia, the item come from Hong Kong, second the app is so hard to work with the cameras won't sync, the cameras I bought (3) only 1 would sync to my wifi, none of them would charge, after 24 hours on charge they were at about 2 percent. When I asked for a refund I was told to send them back at my expense or I could get a 35% refund. Don't waste your money like I did, this is a cheap useless product and it should be illegal to advertise the way they do

hi Everyone i was also SCAMMED with these faulty products... i didnt give in....discussed my issue with the fraud department at AMEX my Credit Card providers who chased these issues up, also spoke with Consumer Rights in the uk i was originally offer a 30% discount from the company but i refused...pushed a little hard over 2 days & then full credit received.....dont give up against BAD companies like these see below my full credit dont order anything direct use Amazon...at least you are covered for issues like this..... Your refund has been issued! Order #3356DB7965 We are happy to inform you that your refund has been successfully processed. We sincerely apologize for the previous inconvenience and hope you will consider shopping with us again. IMPORTANT BILLING INFORMATION: Please allow up to 14 days for the amount to appear back on your account. If there is anything else we can help you, please don’t hesitate to contact us. Order summary Name Details Order ID: 3356DB7965 Refund date: 03/10/2025 Name: Mark Gibson Email Address Refund Amount: £143.72 We Are Here to Help If you have any comments or concerns about your purchase please feel free to contact our customer support department:

Spyfocus est une escroquerie. L'adresse mail reçoit une réponse (.me = Monténégro). L'envoi vient de Chine et rien ne fonctionne. Le retour n'est pas souhaité par le service d'assistance et la proposition est de rembourser 35% du prix d'achat. Absolument inacceptable et une grosse arnaque. A éviter donc. Regardez aussi tous les commentaires et faites attention avant d'acheter n'importe où.

I ordered the Spyfocus 3pack at least 3 weeks ago. I have not received my order and my credit card was billed for two additional purchases. I spoke with what I assume was a customer service representative but my issue was not resolved. This is in my opinion for all intents and purposes a scam. I would appreciate if someone could fix this without requiring me to jump thru a bunch of hoops. I would not recommend this seller to anyone.