SpyfocusReviews of spyfocus.com

This camera is absolutely useless the battery lasts 3 to 4hours if your lucky.The App is very hard to navigate along with poor instruction manual, and they claim it only takes 3mins. I have sent an e-mail asking for support 4days ago to date no response. Steer clear of this company.

If I could give a minus I would. Basically a heap of junk, tried to return and ended up with gradually rising offer to 75% refund which I took, just fed up with the hassle. DO NOT BUY

SCAM. AVOID. I NEVER WANTED THIS PRODUCT IN THE FIRST PLACE. MY YOUNG SON PURCHASED IT AND HAD MY PHONE SO WAS ABLE TO CONFIRM THE PAYPAL PIN. PAYPAL REFUSED TO REIMBURSE. SPYFOCUS SHIPPED THE PRODUCT IMMEDIATELY ACCORDING TO THEM AND SO WERE UNABLE TO STOP THE PROCESS. EVEN THOUGH I CONTACTEDTHEM 1 HOUR AFTER THE ORDER. IT ARRIVED 16 DAYS LATER OBVIOUSLY! SPYFOCUS MADE IT CLEAR THAT I WOULD BE ABLE TO GAIN A FULL REFUND. HOWEVER, THEIR WEBSITE TELLS A DIFFERENT STORY AND MAKE IT REALLY HARD TO ACHIEVE THIS. SEE BELOW. THEY MAKE THE CUSTOMER PAY FOR ALL THE RETURN POSTAGE (TRACKED). THEY ALSO DENY REFUNDS FOR ANY DISCOUNTED PRODUCTS (THEY DISCOUNT EVERY PURCHASE IT SEEMS TO ME). I DID ACTUALLY TAKE THE PRODUCTS OUT OF THE BOX AND AS YOU WILL SEE ON LINE IF YOU READ THE REVIEWS THE INSTRUCTIONS ARE NONSENSICAL AND THE TECH SET UP DOESN'T WORK. SAVE YOUR MONEY - DO NOT BUY...UNDER ANY CIRCUMSTANCES. 100% SCAM. AWFUL CHEAP CHINESE TECHNOLOGY AND A SCAM CO SET UP MAKING IT HARD/IMPOSSIBLE TO GAIN A FAST REFUND.

I bought the camera thinking it was a waste and I wasn't disappointed. It says set up in minutes. I wasted 3 hours trying to set it up. It says reset the camera by pressing the reset button. It doesn't exist. It asks for the PSK of the phone but nowhere is it provided. I never was able to connect it to my cell phone. The WiFi SSID shows up in my phone but that is it.

I wrongly took reviews at face value,all 5star of course. Camera's arrived today after 6 days,tried to set up but it wanted access to all sorts of information from my phone which I declined as I thought unnecessary but to connect cameras you had to! Whilst trying to set up I had a warning flagging up saying I had 17 malwares and would have to put an antiviras app to my phone! Cheesed of putting it politely gave it up as a bad job, Only now seen all these negative reviews will take it on the chin and put it down to a bad experience!

The worst company to do business with! They say they offered a refund but the link was broken and I never got it. The camera was a gift for someone but it never stayed charged long enough to connect to wifi. I would rate negative stars! Would not recommend!

I bought two cameras and they won't connect to my phone. I sent a message to them and was told the package can't be opened and I have to pay shipping to send back. To me this is nothing but a scam company!!!!

This company is shocking. Received 2 cameras, started the set-up, app wouldn't even open. Contacted customer service immediately requesting to start the return process. They replied fairly quickly. Offered 50% refund and I wouldn't have to return goods, I declined, they offered 75%, when I declined they said I would have to return goods to Germany to receive 100% refund. You, also, have to return with tracking which you have to provide to them. They have now replied saying that the refund could be 14 days after they receive the returned goods. Shocking service. Steer clear.