SpyfocusReviews of spyfocus.com

4-4-25 I HAD 3 CASES FOR YOU TO LOOK AT AND YOU COULD NOT HELP ME GET MY REFUND. I BOUGHT 3 ITEMS FROM SPYFOCUS AND I COULD NOT GET THEM TO WORK. I RETURNED THEM PER INSTRUCTIONS FROM SPYFOCUS.. SPY SAID THEY REFUND MONEY TO PAYAL. PAYPAL NEVER RECEIVE REFUND. I WAS TOLD BY ONE OF YOUR AGENTS PAYPAL COULD GET MY REFUND. NOW 4-4-25 I GET EMAIL SAYING YOU COULD NOT HELP. THIS IS NOT FAIR I PAID FOR THESE ITEMS AND THEN I RETURNED THEM AND NEVER RECEIVED A REFUND. SPYFOCUS SAID THEY REFUNDED MY MONEY TO PAYPAL 3-5-25. PAYPAL SAYS THEY NEVER RECEIVED IT. SPYFOCUS LIED AND CHEATED ME OUT OF MY REFUN($265.00).

Be wary. I thought this was a scam and previously wrote a review as such. I did not expect to receive the product but it arrived today. I will say that the product is not to my liking and the website is tricky and forces you to buy more than you want. Complicated setup instructions, for me anyways. The cost was double what I expected and the app gets very poor reviews. Given that I thought was a scam ( the upselling is) I received a very quick refund through PayPal. Much appreciated. As I did not lose any money, I will return product to company. I will buy a camera(s) from known reputable companies.

This company is a fraud. I browsed their website and was interested to try one camera at $39. After taking my adress and going through PayPal, I was unable to checkout so I never confirmed the order. Trying to get out of the site, I was redirected to add-ons. What actually happened is that they triggered an automatic payment scheme whereby they billed me for 417$ of products I never ordered. Had I not turned off my computer God knows how much more they would bill me. When I called PayPal, they canceled the automatic payment with the company. Still under investigation for over a month now. I hope PayPal will honor refunding me and inspect such companies before being a front for them

A scam-the product never arrived. I tried to work with the “staff”, but they would not help. I finally had to ask PayPal for a refund, which they did. A painful experience.

This is a fraudulent company. I made two purchases on March 8 and never received orders, and they didn't have any record when I contacted them directly. I was asked to provide proof with screenshots. I immediately called PayPal, and a generic letter was sent to PayPal stating there is no overnight delivery (it has been 17 days waiting) and the customer will have to be patient and that delivery is on its way (another stall). A week later, and still no delivery. I can only hope PayPal is legitimate and to refund. No, this is a scam. The score is less than 1 star.

Spy focus don’t deserve even 1 star.. it’s just that there is no option for 0 stars 🙄. Avoid like the plague! This is a scam. You don’t receive a customer number, a date for shipping and their customer service email, is just there to trick people into thinking they are legitimate. Please please don’t give these people another opportunity to steal your money! Not only have I not received any goods.. after nearly a month, but have had no communication from them despite emails sent. They also charged me extra for a product I didn’t want. I have contacted the fraud team to investigate.

Ordered on 5th March.Then immediately tried to cancel to which they said it had gone to packing and couldn’t cancel order.I was then told it was on its way asked for proof.Gave me a number and told me it would be with me within 7 days.On tracking it said it was waiting to be picked up by carrier in China.7 Days later no change.So asked for money back twice they said they had sent it.Today finally got it back in my PayPal account but have had such a FIGHT. MAKE SURE ANY EMAILS ARE PHOTO SHOT FOR EVIDENCE.THIS COMPANY SHOULD BE STOPPED AND BEWARE THEY HAD SET UP AN AUTOMATED PAYMENT SYSTEM THAT I NEW NOTHING ABOUT.A company called REACH took payment on there behalf.

Never received camera. Got notice from tracking that there was no postage attached and package would not be delivered. Emailed company and got the response that they have sent the camera out and to wait for tracking info!!!