Sprouts Farmers MarketReviews of sprouts.com

Never a cashier. I was encouraged to go through the self checkout with 40 items, and no knowledge of how to do proceed. I was ignored by the person standing there on their phone. When I trie3d to go a register, there was no one available. This seems like the normal. Do better Sprouts or my $$$$ goes elsewhere.

I've shopped at sprouts for over a decade and never returned anything until recently I returned a few dragonfruit because they were mislabeled as red when they were white. They treated me condescendingly at checkout, and their email support responded once, and never again after 3 follow ups. They have zero customer loyalty.

what happened to Sprouts on Tropicana in Las Vegas? it used to be wonderful produce at really good prices! now the produce looks tired and the prices are absurd! way more than all other grocery chains. to top it off they now charge 10 cents for every bag they use to bag your groceries. when did that start? last time i will shop there.

Tulsa, OK store. I somewhat enjoyed patronizing this store when it first arrived years ago. As with everything, pricing has become ridiculous, recently removed private label organic cereals (which were higher priced as well), if not careful, many private label items are sold with less than a month left on the expiry date, charging for plastic bags, and overly-chatty cashiers during busy times. Anytime I’m in that store (for a specific, hard-to-find item), I feel myself quietly irritated at their halting, chatty checkout clerks while standing motionless waiting for their random conversations with customers to close. (Also notice this at Target) I understand how friendliness and connecting with customers is an essential part of customer service during checkout, but holding up the line to discuss random topics with talkative customers is frustrating to others who want to finish their transactions and leave!

Sprouts needs better management. I made chicken soup and found I could not eat it because smelled moldy. The organic carrots in the plastic bag were moldy and infected the soup. I have gone back and smelled the carrots several times, and they are always moldy (Atlanta Store). The the organic celery is sometimes limp. I mentioned it to the manager and they became belligerent, felt I was wrong. I no longer shop at any sprouts. They need to train managers in good communication and respect.

Sprouts recently opened in my city and I have had 4 shopping experiences through Instacart. The first 3 experiences were good. I made the 4th order on September 30, 2023, which included sea scallops. The sea scallops were slimy and rotten. The smell made me gag...the memory of the smell still makes me gag. This was not the fault of the Instacart shopper. I shopped along with her, my order was delivered to me timely and had been properly temperature controlled. All other items in the order were fine. I will no longer shop at Sprouts either in person or through Instacart nor will I provide good recommendations. Sprouts has no concerns with food safety. Instacart has provided a refund.

Grate coustmer service, I thaught my bike was stolden and I took off walking next thing I knew one of the managers in his truck cought up to me walking and said found your bike-WOW, also the sucerty guard was varry helpfull. Also that the place is always clean, and good coustmer service helping find stuff, good job guys and girls.

Sprouts vitamins are highway robbery! Even if you compare prices via Amazon, Sprouts “ON SALE” prices are insanely expensive. I even paid nearly $20 less via Amazon for the exact same “on sale” multi vitamin - WOW. 😞 In addition, shortly after Covid I inquired about the bulk product bins in Las Cruces, NM. There is no magnet to hold the lid open, so you have to hold the lid up with your forearm while holding the bag open and scooping with your free hand… Talk about a germ fest! Possible that everyone’s arm skin dander is in bulk food (?). Not to mention arm sweat inside the lid just above the bulk food: GROSS and shame on Sprouts for not being more attentive to cleanliness verses new bin expense!!! Over-all their prices are high, they have copied many companies great product in order to put their label on it, while not producing as good of a product (proudly displaying their Sprouts ORGANIC corn chips that are not GMO Free/packaged greens that don’t even make it to the expiration and the list goes on. Through all my frustration and disappointment, I will not be shopping there anymore unless I absolutely have to. Definitely not worthy of being a store for the elite or otherwise!!!