Spritz Finance Reviews | Read Customer Reviews of spritz.finance

Spritz Finance Reviews | Read Customer Reviews of spritz.finance

Spritz Finance reviews

293 approved reviews, newest moderated first

customer
Jun 26, 2024
Troublesome KYC/ID Verification Not Complete
I had issues with my KYC/ID verification not complete after login; however, customer service stayed with me until the issue was resolved no matter how frustrated I got. Since I had a business account, the need to escalate should have been quicker. But they were courteous and patient which was what mattered to me the most. What I really liked was the smooth transition from online chat to my email to wrap up everything and expressed appreciation for my patience. Very nice!
Response from Spritz FinanceJun 27, 2024
Thank you for sharing your experience! We're glad to hear our team could assist you with the KYC verification issue and that you appreciated their patience and support. We’re always striving to improve our service, especially for our business customers. Your feedback helps us get better!
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Erin M.
Jun 22, 2024
So far so good enjoying the app :))
So far so good enjoying the app :))
Response from Spritz FinanceJun 24, 2024
Glad to hear you're enjoying Spritz, Eric! If you have any questions, just let us know!
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Awie
Jun 18, 2024
Very good customer service
Very good customer service. Always provide the answer to all issues encountered.
Response from Spritz FinanceJun 19, 2024
Thanks for the review, Awie! Great to know that our customer service has helped resolve your issues. Feel free to reach out again anytime you need assistance.
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Steve W.
Jun 18, 2024
Just what the world needs
Just what the world needs. A company like this… … issues were resolved by n a timely manner. Would highly recommend!
Response from Spritz FinanceJun 19, 2024
Thanks for the review, Steve! We're glad to hear that your issues were resolved promptly. Your recommendation means a lot to us!
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Michael R.
Jun 18, 2024
They have been the best financial…
They have been the best financial company and debit card I have experienced to data The support staff has be amazing and understanding. And the speed at which they solve these problems and return messages to you super quick. Thanks Guys
Response from Spritz FinanceJun 19, 2024
Thank you for your kind words, Michael! We're thrilled that you've had a great experience with Spritz and our support team. We appreciate your review and are here if you need anything.
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Jerry A.
Jun 14, 2024
Amazing app
love the ability Spritz gives us. spend anywhere that accepts touch pay. bank transfers and bill payments. this is legit!
Response from Spritz FinanceJun 14, 2024
Thanks for the review, Jerry! Feel free to reach out anytime you need assistance:)
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Steve R.
Jun 11, 2024
The Spritz app did work, but now I am in limbo - UPDATE
The Spritz app worked well for me a few times. I was able to make successful transaction over to my bank account and was able to load a spritz virtual card and it works like a charm. However I sent a larger amount to my bank account and the funds are no where to be found. I contacted Spritz and my bank, bank says they do not see anything, and they need the ACH Tracer number and the Spritz have gone radio silence on that issue. They said they had to escalate the this to an internal team, probably will never hear of them again and my money is probably gone. UPDATE: They resolved my issue. Thank you Spritz!
Response from Spritz FinanceJun 12, 2024
Hi Steve, thank you very much for taking the time to write a review. We’re sorry to hear that this most recent transaction didn’t meet your (and our) expectations. When communicating that we’re escalating an issue, our goal is to convey that we’re adding more resources to help solve the problem. We apologize that the impression given was the opposite. The previous positive experiences that you mentioned are always our goal, so we’re working to make this right. You’ll find an email in your inbox with the troubleshooting that our team has completed and what we’re currently working on to help rectify this missing payment. Please feel free to reply with any additional questions or concerns to that email as we work to make this right, or reach out to our team directly at [email protected]
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Brooke Lynn B.
Jun 7, 2024
LOVE LOVE LOVE 10/10 RECOMMEND
I love not only the idea of the entire account but it runs so smoothly and has EVERYTHING I could really ask for and then some more with features with it. Easy to use interface, super easy and informative about what steps are next when completing the steps to open the account and super fast for the creation and verification of my identity for the account.
Response from Spritz FinanceJun 10, 2024
Thank you so much for your positive feedback, Brooke! We're thrilled to hear that you're enjoying the features and finding the interface easy to use. We're committed to providing a seamless experience, and it's great to know the account setup and identity verification process met your expectations.
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