Spritz FinanceReviews of spritz.finance

“Live” support is absolutely terrible. Unacceptable when you are dealing with people’s money. I have had $2800 I can not access for almost a week now and “live” support is an absolute joke. They have blocked my card due to some unauthorized charges, which Is fine. However they did not tell me, let me load the card, and proceeded to not answer for days on end. I STILL have not been able to get them to unblock the card just so I can move my money out of spritz. I have typically had a good experience with them and transacted a lot of volume. But this experience right here I will probably never use them again. *update* Updated to 4* for working with me to resolve the issue, I am keeping it from 5 stars just based on no 24/7 live support, there really should be access to a human at any time for any problem when dealing with peoples finances. Get it together.

I had issues with my KYC/ID verification not complete after login; however, customer service stayed with me until the issue was resolved no matter how frustrated I got. Since I had a business account, the need to escalate should have been quicker. But they were courteous and patient which was what mattered to me the most. What I really liked was the smooth transition from online chat to my email to wrap up everything and expressed appreciation for my patience. Very nice!

What makes you experience great is that the response to my inquiries are always prompt and the representatives are always courteous. When there is a issue they do not stop until it is resolved as fast as possible. You have a awesome service for those of us who are off ramping Bitcoin. So glad you're here

I am always impressed with both the timeliness of the response to a question or issue, as well as the thoroughness of the answer.

Good system

This is one of the best services offered right now in the DeFi world. I have offramped multiple times and it hits my account instantly. I would give 5 stars but there are still some stuff that has to be fixed in the customer service side. They should have 24/7 assistance. And solve issues during the same day. Besides that they are great

Spritz's off-ramp and bill-pay functions are great! Fast, secure, private, and at a reasonable cost. The debit card function only lacks transaction history. If this were added, I would rate Spritz at "5".

Loving Spritz. Friendly help center. The ability to take your crypto and pay your bills helps to not have to jack up your cradit cards making you able to not stress ❤️.