Spritz FinanceReviews of spritz.finance

Response from Spritz FinanceNov 7, 2024

Hi Angus, Thank you for reaching out and for your patience. We’re actively collaborating with our partner to finalize this matter and will let you know the outcome as soon as there’s an update. If you have further questions, don’t hesitate to reach out—we’re here to help you. Warm regards, The Spritz Finance Team

Response from Spritz FinanceOct 31, 2024

Hi Kamari, Thank you so much for your thoughtful review! We’re delighted to hear that Spritz Finance has become your go-to for managing your crypto and that features like bill payments and our virtual card are adding convenience to your daily routine. It’s our mission to make it easy for users like you to integrate crypto seamlessly into everyday finances. We apologize for any delays you’ve experienced with our support response times. As Spritz grows, we’re actively expanding our team and adding more customer support professionals to ensure you get the timely assistance you deserve. Improving our response times is a top priority over the coming months, and we’re committed to enhancing your experience. Thanks again for your feedback and for being part of the Spritz community. We’re excited to keep improving and supporting you on your crypto journey! Kind regards, The Spritz Finance Support Team

Response from Spritz FinanceOct 24, 2024

Thanks for your review, David! We're happy we could help and that everything was resolved smoothly. Feel free to reach out anytime!

Response from Spritz FinanceOct 15, 2024

Thank you so much for your kind words and recommendation, Sattva! We're thrilled to hear that you've had a smooth and stress-free experience with Spritz Finance. Our team is always here to help, and we take pride in providing reliable, responsive support to our customers. We’re grateful for your trust and look forward to continuing to support you!

Response from Spritz FinanceOct 14, 2024

Hi Jeremy, Thank you for sharing your feedback and giving us the chance to address your concerns. We’d like to clarify that your deposit wasn’t processed as it was below our $20 minimum requirement, as outlined in our app. We have since refunded the full amount of 2.59 USDC to your wallet, and you should see it reflected now. Regarding your KYC verification, the process did not go through successfully because the address entered did not match the one on your ID. We have allowed an additional attempt for you to retry the verification. Our compliance team ensures careful reviewing for security reasons, and we appreciate your understanding in this matter. If you need any further assistance, please reach out to [email protected]. We’re here to help. Best regards, Spritz Finance Support Team

Response from Spritz FinanceOct 10, 2024

Thank you for sharing your experience, Paul! We're glad we could assist in resolving the issue with your deposit and accounts. Your patience and kind words about our team's support mean a lot to us. If you need anything in the future, we're here to help!

Response from Spritz FinanceOct 7, 2024

Thank you for the awesome review! We're glad we could resolve your issue quickly. If you need anything else, we're here to help!

Response from Spritz FinanceSep 30, 2024

Thanks for the 5-star review! Cheers!