Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes reviews

520 approved reviews, newest moderated first

cjhbooks
Oct 18, 2025
I had to make a return and it was…
I had to make a return and it was processed promptly. I have always had a positive experience when ordering from Spring Step shoes.
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Sheila
Oct 18, 2025
Very disappointed
I have reached out to customer care team multiple times and have never gotten a response. Although I love L’Artiste, it may not be worth ordering if customer support isn’t available. I am missing 600 reward points but decided to use what I do have, however, the discount shows redeemed even though the discount does not show up in the checkout. This could be taken care of easily if customer support would respond.
Response from Spring Step ShoesOct 19, 2025
Hello Sheila, Thank you for taking the time to leave a review about your recent experience with us. We have sent an email regarding your issue, please also check your spam folder. We will resend the email to ensure you receive it. Feel free to reply directly to this email or reach out if there’s anything else we can do to assist you. Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future!
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Lorna B.
Oct 18, 2025
I love your product.
I love your product. The only footwear i buy. Process was easy. Keep up the good work.
Response from Spring Step ShoesOct 19, 2025
Hello Lorna, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
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Patricia Andre de St. A.
Oct 18, 2025
On time and product as advertised!
On time and product as advertised!
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Donna
Oct 18, 2025
Great sales staff and good selection of…
Great sales staff and good selection of my shoe size
Response from Spring Step ShoesOct 19, 2025
Hello Donna, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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Debra
Oct 18, 2025
Love the look of the shoes.
Love the look of the shoes. Unfortunately they are smaller than my other shoes in that size.
Response from Spring Step ShoesOct 19, 2025
Hi Debra, Thank you for taking the time to leave a review regarding your recent experience with us. We noticed that you rated your interaction with a 3-star review, and we're truly sorry that we did not meet or exceed your expectations. If you have any feedback on how we could have better served you, we would greatly appreciate it. Your insights are invaluable as we strive to improve and provide the best possible experience for all our customers. Please feel free to reply directly to this email or reach out if there’s anything else we can do to assist you. Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
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Debra G.
Oct 17, 2025
Patrizia Sparkollar
I purchased the Patrizia Sparkollar Pump using the reviews as a guideline for my size. As it turned out, I should have bought my regular size, not a size larger. The exchange was easy and quick. Love Spring Step shoes!
Response from Spring Step ShoesOct 17, 2025
Hello Debra, Thank you for your 5 Star review! We’re so happy to hear that your exchange was quick and easy and that you’re loving your Spring Step shoes! Your feedback about sizing is also very helpful to other shoppers. We truly appreciate your support and hope you continue to enjoy your beautiful Patrizia Sparkollar Pumps! If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
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Jamie
Oct 17, 2025
Stylish and Immediately comfortable
Stylish and Immediately comfortable. Love these shoes!
Response from Spring Step ShoesOct 19, 2025
Hello Jamie, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
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