Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes reviews

Showing 30 reviews with 4 stars · Clear filters

Marva T.
Oct 25, 2026
Took quite a while to get the shoes.
Took quite a while to get the shoes.
Report
Mary B.
Oct 25, 2026
Spring Step sales many different shoe…
Spring Step sales many different shoe makers and by and large all are well made and fit true to size.
Report
Pat from T.
Oct 21, 2026
The quality seems very good
The quality seems very good. I like the originality of the designs. The only reason I did not give 5 stars is because they run at least a size too small. I still buy them and try for another size. They do have a great return policy.
Response from Spring Step ShoesOct 22, 2026
Hi Pat, Thank you for your 4-Star review! We’re so glad to hear that you appreciate the quality and originality of our designs! We’re sorry to hear that you’ve experienced sizing challenges, and we understand how important it is to find the right fit. Our shoes are designed on European lasts, so fit can vary by style. We appreciate your continued support and are happy to hear that our return policy has made shopping with us easier. Your feedback is greatly appreciated, and we're pleased that you are enjoying your shoes. If there is anything else that we can assist you with, please do not hesitate to reach out. We're always happy to help! Have a wonderful day! Best Regards, Yve Spring Step Shoes Customer Care Team
Report
Nan
Oct 21, 2026
The package arrived intact
The package arrived intact, and the shoes were packed nicely but it took quite a while before I received them,
Response from Spring Step ShoesOct 22, 2026
Hi Nan, Thank you for your 4 Star review! We’re glad to hear that your package arrived safely and that your shoes were nicely packed. ❤️ However, we’re sorry that delivery took longer than expected. We understand how important timely delivery is and appreciate you sharing your experience with us. Your feedback helps us identify areas where we can improve. Your feedback is greatly appreciated, and we're pleased that you are enjoying your shoes. If there is anything else that we can assist you with, please do not hesitate to reach out. We're always happy to help! Have a wonderful day! Best Regards, Yve Spring Step Shoes Customer Care Team
Report
Janice P.
Oct 8, 2026
Great quality and fast delivery
Great quality and fast delivery
Response from Spring Step ShoesOct 8, 2026
Hi Janice, Thank you for your kind review! We’re so glad to hear you’re happy with the quality and that your order arrived quickly. We truly appreciate you choosing Spring Step Shoes! 💕 Laura Spring Step Shoes Customer Care Team
Report
Mushtaq A.
Dec 13, 2025
This is very comfortable I am very…
This is very comfortable I am very happy nice looking
Response from Spring Step ShoesDec 17, 2025
Hello Mushtaq, Thank you for your 4 Star review! We’re glad to hear that you find your shoes comfortable and that you’re happy with how they look. We truly appreciate your feedback and hope you continue to enjoy your Spring Step shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Best Regards, Yve Customer Care Team
Report
Jane C.
Nov 16, 2025
Boots return
I had to return boots due to size was too small, but eventually they refunded me!
Response from Spring Step ShoesNov 18, 2025
Hi Jane, thank you for taking the time to share your feedback. We reviewed your order and confirmed that your refund was correctly issued through Shop Pay, which can sometimes create confusion if you’re expecting the funds to appear differently on your statement. Our team reached out by phone and left a message to help clarify this for you directly. If you have any additional questions or need further assistance, please feel free to contact us at 877-444-6703.
Report
Donna E.
Nov 4, 2025
store staff very helpful
the people in the store were very helpful so that I got the best fitting shoes/sadly the same shoes were available at a store just down the road for 1/3 less. I love the shoes, but the store is over priced.
Response from Spring Step ShoesNov 4, 2025
Hello Donna, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
Report