Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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11,960 approved reviews, newest moderated first
CJ J.
We arrived here from a previous pet insurance company and so far very good. They pay promptly and they reach out to your vet if they need additional information.
Response from Spot Pet InsuranceAug 20, 2026
Thank you for your wonderful review, CJ! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Manuel R.
It’s been a great experience thus far with Spot insurance. Honestly can’t complain
Response from Spot Pet InsuranceAug 20, 2026
Hi there, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family
Kathryn H.
It took me awhile to figure out which documents were needed for my claim but after submitting through the mail, I was very hsppy with the result.
Response from Spot Pet InsuranceAug 20, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Mary
Spot is really easy to use. Their communication is also terrific.
Response from Spot Pet InsuranceAug 20, 2026
Thank you for your wonderful review, Mary! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot Family
Stephen V.
Easy to submit. Covered some of dental cleaning. Refund payment was quick and direct to bank.
Response from Spot Pet InsuranceAug 20, 2026
Thanks for choosing Spot to protect your furry family!
tiffany C.
Easy to do. Customer service is amazing and considerate when our pets are dying.
Response from Spot Pet InsuranceAug 20, 2026
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health! ~The Spot Family🐾
Jennie S.
Losing my dog, Bebe, has been incredibly difficult, but the compassion shown by Spot Pet Insurance has meant the world to me. Beyond their reliable coverage, their team truly cares about pet parents. After Bebe passed, they reached out with genuine condolences—sending a thoughtful card, checking in via email, and even following up with a phone call just to see how I was holding up. In an industry that often feels purely transactional, Spot showed true empathy and humanity when I needed it most. I cannot recommend them enough for pet owners who want not just great insurance, but a supportive team in their corner.
Response from Spot Pet InsuranceAug 20, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family
Erica
Please do not bother to use this company. They take several weeks to review claims and then they find loopholes or other secondary issues as to why they are not able to provide you with any reimbursement. It’s a joke
Response from Spot Pet InsuranceAug 24, 2026
Hi Erica, we’re very sorry to hear this was your experience. We try to be transparent in what is covered in each plan, and are sorry to hear you are not happy with your coverage. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)