Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Ed H.
We has an unfortunate situation with our girl dog Sadie and she had to have surgery. We use our insurance for the first time and it was simple. Fallow the steps and your done.
Response from Spot Pet InsuranceAug 20, 2026
We are incredibly moved to hear we could help your dog. We appreciate your kind words and loyalty!
Kayla C.
They are really quick at getting reimbursements back, however, they do hide things in their policy packets. You have a form that you do not tell people about that is found in a thick packet that most do not read immediately and then you put it on the customer as if you didn't intentionally try to slip it in there. Otherwise, there are no other issues, but that is a big one that affected me and there is no accountability for the lack of disclosing, explanation, direction, and urgency with the form.
SOLUCIONES A.
Muy buena experiencia porque llevé a mi mascota al veterinario para sus vacunas luego envié la factura del procedimiento y los tres días me reintegraron el valor que pagué
Response from Spot Pet InsuranceAug 20, 2026
❤️
Doreen A.
helpful comcation
Response from Spot Pet InsuranceAug 20, 2026
Thanks for being part of the Spot family
Zachary S.
Easy claim service on the portal. Spot reached out to my vet for additional medical records. Claim was processed in an about 2 weeks. Check is coming I the mail. Easy and great service. Glad I had them!
Response from Spot Pet InsuranceAug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
Aunt K.
Claims were easy to make and were processed quickly and clearly.
Response from Spot Pet InsuranceAug 20, 2026
Hi there, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family!
Stephanie S.
I appreciated the quick response to my questions and my claim.
Response from Spot Pet InsuranceAug 20, 2026
Hi Stephanie, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Peggy Morris C.
Have paid three months premium for my two malti-poo's who are litter-mates. Took them to the vet office for their annual heartworm shot and received a one-page receipt with both pups listed on the same page. Spot counted one pup's shot as a "wellness" exam and the other pup's as an "illness" exam, therefore not counting the heartworm shot toward the deductible. Spot started requesting all vet bills from the past two years for Chip. Their website gave me an error message of 500 when I downloaded the 20 or so pages. Then it took five emails to attach all the bills to Spot, and now they're asking for "soap" notes from the vet's office. When I asked Soap's customer service rep why one pup's shot counted toward his deductible and the other pup's was refused, she changed the designation and neither pup's shot counted towards the deductible!
Response from Spot Pet InsuranceAug 20, 2026
Hi Peggy, we have sent this over to our team and someone will reach out to address your concerns.