Spot Pet InsuranceReviews of spotpet.com

Very easy claim submission process. Fast turnabout and reimbursment.

Quick handling of claims! No complaints!

About 18 months of coverage and I'm still trying to decide if it's a good deal. I pay to cover our two dogs for their routine veterinary health maintenance and for emergency/sickness care, as well as pharmacy. So far, fortunately, all our claims were for routine preventive care. I've found the reimbursement levels to be disappointing, and the claims review process a bit opaque and sometimes not satisfactory. When our 5 year-old dog went in for routine dental exam + extractions under anaesthesia, the claim was rejected on the basis that a vet had previously indicated a finding of gingivitis, which rendered all his dental care "pre-existing condition". Of course we wouldn't have scheduled dental care based on a finding of gingivitis alone, and anyway that sort of cleaning IS part of routine dental care in a normal healthy dog. So I've come to realize they skimp on reimbursement. I haven't discontinued yet because I hope that perhaps the insurance will prove itself when there are real health emergencies that are costly to address. I'm not holding my breath.

Great company and customer service staff! Also willing to listen and help as much as they can!

Although I appreciate the quick response, I’m not sure all of the benefits are adequately explained. For instance, our dog takes Trifecsus monthly but only one 6 months dosage was covered. What good does that do?

Nice and helpful

I have an American Pocket Bully. I rescued from the Humane Society. She had issues I was unaware of. I tried every single thing I could to figure out what was wrong. I even did testing. Which caused her to preexisting under every circumstance that falls under allergies. Even if she never had conditions. Ear infections are prex even though they heal and go away. My favorite is any skin infection including a Staphylococcal bacteria is to them allergy related. I only keep it for an emergency really. It’s not worth the cost and the wellness is a joke. I’m dropping that benefit with next renewal.

Thank you for your support. I appreciate that you returned the money promptly.