Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Lisa G.
Reimbursement was very quick. Easy to file no problems at all.
Response from Spot Pet InsuranceJun 23, 2025
Hi Lisa, we're so glad the claim process was easy and fast! Thank you for trusting us; we appreciate your positive feedback. ~ The Spot Family
Sue C.
I adopted my senior dog a year ago and got Spot shortly after. (Had been with a different company with my previous dog, and for a few years they were excellent but then the premiums started soaring, so I looked for a different company with this new dog). I am 3000 miles from home on vacation with my terrier and my dog started showing signs of an obstruction so I ended up taking him to the ER two times in two days. He’s ok but the bill was A LOT. Filing the claim took only seconds using my phone camera and a couple days later the bank informed me money had been deposited in my account by Spot. It could not have been easier and I expected to be waiting for weeks for the claim to go through, not days. The best part is feeling comfortable to tell the vet to do whatever needs to be done to keep my dog healthy and safe without having to look at a cost estimate and pick and choose which tests to do based on price— and then worry that the expensive one I skipped was the one you needed. Very happy I switched to Spot.
Response from Spot Pet InsuranceJun 23, 2025
Hi Sue, thank you so much for your positive review! We are glad to hear your pup is doing better, and are grateful we could be there to support you when it mattered most. ~The Spot Family 🐾
Alex K.
Great experience.
Response from Spot Pet InsuranceJun 23, 2025
Hi Alex, thank you for the positive feedback! ~ The Spot Family
Darlene N.
The speed in which my claim was completed.
Response from Spot Pet InsuranceJun 23, 2025
Hi Darlene, we appreciate you taking the time to share your feedback and are so glad our service was up to your standards! ~ The Spot Family 🐾
brian O.
Easy procedures to submit claims and payments are timely
Response from Spot Pet InsuranceJun 23, 2025
Hi Brian, we appreciate your positive feedback! We're happy our easy claim submissions and timely payments met your expectations. Your support means a lot! ~ The Spot Family ❤️🐾
Rochelle T, Happy C.
Spot is informative and consistent when a claim is filed. The process is easy and follows the policy for the dog. I appreciate being able to understand how you help us. Thanks for being there for us!
Response from Spot Pet InsuranceJun 20, 2025
We appreciate you being a part of our family! It's great to know our claim process is easy to understand and consistent. Thank you for your positive feedback. ~ The Spot Family 🐾
CHARLOTTE H.
Easy to file a claim and quick turn around
Response from Spot Pet InsuranceJun 20, 2025
Hi Charlotte, thank you for your review! We're glad we could be there to support you when it mattered most. ~ The Spot Family 🐾🐾
customer
Quick payment. Only complaint would be as soon as my claim was paid, my insurance monthly payments went up another $11.00. This is the second time my payment went up after submitting a claim.
Response from Spot Pet InsuranceJun 24, 2025
Hi there – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.