Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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11,960 approved reviews, newest moderated first
James E.
Nah don’t do dat
Response from Spot Pet InsuranceNov 3, 2025
Hi James, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions. 🐾
Abbey G.
Customer service was very unhelpful
Response from Spot Pet InsuranceNov 3, 2025
Hi Abbey. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. We are always looking to improve and will take your feedback to our team.
customer
Excellent, fast and nice! Answered questions, returned call with information, prompt payment.
Response from Spot Pet InsuranceNov 3, 2025
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health.
PJ in M.
Spot pet insurance is quick and easy to use. They process all claims immediately. They also answer emails with clear info and again, rapidly. No complaints, ever. It's why they are rated #1 for pet insurance!
Response from Spot Pet InsuranceNov 3, 2025
Hi PJ! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Mary L.
You were very thorough and efficient in handling my claim.
Response from Spot Pet InsuranceNov 3, 2025
Hi Mary, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Kristina S.
Got a notice of payment only a week after submission. Check is in the mail!
Response from Spot Pet InsuranceNov 3, 2025
Hi Kristina, thanks for choosing Spot to protect your furry family! 🐾
Lya A.
In my opinion, wait for 2 or more weeks to get reimbursed is too much. My dog is with a very bad condition and I hope I can get back my 70% as contract. Every month my payment is there, on time. I wish I could have the same from them.
Response from Spot Pet InsuranceNov 3, 2025
Hi Lya. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to email us at [email protected] so we can directly assist.
Patricia H.
My French Bulldog was bitten by a baby rattlesnake. The claim process was extremely easy to navigate and the claim was processed by Spot quickly for reimbursement. I would highly recommend Spot pet insurance to all pet owners!!
Response from Spot Pet InsuranceNov 3, 2025
Hi Patricia! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾