Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Jennifer
Good coverage and fast processing times. The application is easy to use and submit claims. When I have had questions, they were answered quickly and with enough information to help.
Response from Spot Pet InsuranceOct 31, 2025
We’re delighted to hear about your positive experience with our pet insurance, Jennifer! Thanks for choosing Spot to protect your furry family.🐾
Gustavo S.
La verdad no es costoso pero tampoco cubren todo lo que uno piensa es parte de la cobertura, deben leer muy bien las letras pequenas y evitarse molestias
Response from Spot Pet InsuranceNov 3, 2025
Hi Gustavo, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Kathleen M.
Spot has always been great to work with. We have never had a problem being reimbursed for covered expenses.
Response from Spot Pet InsuranceOct 31, 2025
Hi Kathleen, thanks for choosing Spot to protect your furry family! 🐾
Teri
This is our first time having pet insurance and loving having it. It takes away the stress of what could be a very stressful situation. Claims are easy to submit online and are processed quickly. This is a no-brainer!
Response from Spot Pet InsuranceOct 31, 2025
Hi Teri! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Dawn P.
Not enough reimbursement for my expenditures. Deciding whether it’s even worth it to continue with this coverage. Just sent in $900 receipt and was only reimbursed $240 towards expenditures.
Response from Spot Pet InsuranceOct 31, 2025
Hi Dawn, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.
roxane S.
Terrible — this is completely useless. You are literally paying for nothing. My advice: build your own savings account for your pet’s vet expenses. They backtrack for at least a month, and after waiting that long, they ask for additional documents from your vet. It’s simply ridiculous. The customer service is a joke — poor people working at this company, powerless and helpless. STAY AWAY. In Canada, your best options are TrueCompanion, Pet Plus, or simply using your own money. I spent weeks comparing plans and deeply regret choosing Spot On. Don’t do it.
Response from Spot Pet InsuranceOct 31, 2025
Hi Roxane. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Donna
Turn around time on claims great, also explanation of benefits is very clear
Response from Spot Pet InsuranceOct 31, 2025
Hi Donna, thanks for choosing Spot to protect your furry family! 🐾
Dad
Easy to file claims.
Response from Spot Pet InsuranceOct 31, 2025
Hi there, thanks for choosing Spot to protect your furry family! 🐾