SpotOnReviews of spoton.com

4.2594 reviews
Administration & Services
California Street 300, San Francisco, California

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SpotOn

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About SpotOn

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.

SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spoton.com
Website: spoton.com
Category: Administration & Services
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn reviews

594 approved reviews, newest moderated first

JJ Knapps T.
Nov 15, 2021
Great quick customers service.
Great quick customers service.
Response from SpotOnNov 30, 2021
We love to hear this! Thank you for taking the time to leave us this feedback.
Park Taxes & S.
Nov 15, 2021
TODO ESTA RIGH ON TIME
TODO ESTA RIGH ON TIME, GRACIAS
Response from SpotOnNov 30, 2021
We appreciate your feedback, Simon! Thank you for your business.
AK Automotive L.
Nov 15, 2021
No chance to dispute chargeback?
Found out this morning that I received a chargeback of almost $600. I noticed it on my bank account but never got any notice it was happening or warning - I was not allowed to fight back. Now someone that owed me $ for 15 months finally paid - then got it right back. Luckly I personally handled it with the customer but I will definitely cancel service I ever loose $1 due to charge back that I was not informed of until after the money was taken from me. 1st charge back in 10 years and I didnt even get to dispute it.
Response from SpotOnDec 9, 2021
We’re sorry to hear this. We’ve passed this along internally and will make sure team members get in contact with you to learn more and try to rectify the situation.
RED'S R.
Nov 15, 2021
Just not what I thought
Just not what I thought
Response from SpotOnDec 9, 2021
We are sorry to hear this. We will pass this info along internally and make sure a team member contacts you. It's not the experience we want you to have, so we want to try and rectify the situation for you and your business.
Coney N M.
Nov 15, 2021
The software needs to be consistently…
The software needs to be consistently working. It is often failed when charging and make double charges unknowingly.
Response from SpotOnDec 9, 2021
We are sorry to hear about the issues you experienced. Have you been assisted yet? If not, please let us know and we will do our part to make sure the right folks get in touch with you. We want to make sure this situation gets rectified.
Nicole's A.
Nov 15, 2021
Fantastic!!
Fantastic!!! Awesome Experience.
Response from SpotOnNov 30, 2021
We love to hear it! It's our pleasure to support you and help your business grow. Thanks for taking the time to leave us a review.
Main Street B.
Nov 15, 2021
Greatest Software ever
Spot on is the best POS system i have ever used. It’s simple and powerful in every way. I cannot imagine not using it after having it. It’s simple and has never went down or glitched in any way. There is no system close !!!
Response from SpotOnNov 30, 2021
This is music to our ears! Thanks for the positive feedback. We are proud to support you and help your business grow.
Jreck Subs C.
Nov 15, 2021
They are very helpful when you have an…
They are very helpful when you have an issue. They are on top of it when you need to have pricing changed or items added to the pos. I have worked with couple of other pos, like the reports that spoton offers. They are very useful.
Response from SpotOnNov 30, 2021
Thank you for the kind words, Lynn. It's our pleasure to support you and partner with Jrecks Subs. Thanks for taking the time to leave us a review!

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