Sportsman's GuideReviews of sportsmansguide.com

I had an ammo order on backorder. At some point they emailed me asking me to confirm I still wanted the ammo. WTH? Since I didn't respond in time, they cancelled my order. Pathetic.

This company has no morals. I ordered something and within a couple of days I requested the order be cancelled. I sent them a lot of emails asking for them to cancel the order. About 2.5 months later they sent it anyway. I have a good mind to contact the credit card company to request what I can do.

BUYERS BEWARE!!! This company has some major issues within from the top all the way down to the bottom. This is not a review from a one time purchase or experience but from several of the same experiences I have had with this company. I should have stopped doing business with this company long sho but I trusted them based off of 2A businesses. I am leaving this review on my own free will. They use all sites to advertise they have ammo in stock but yet on their online store they don’t. They lure you in by giving false estimated dates of backordered products hoping you accept their $49.99 club pass which gives you free shipping and 10% discount on the purchase. The problem is you get charged and don’t get the ammo or email replies. They offer a cancellation timeline to opt out of the club pass but by the time you go to cancel it is too late. Trust me, they advertise all of this ammo in stock but what is actually happening is they are only selling it on GunBroker to maximize profits and screw the online store customers so in theory they are making all this money and have this back door scam going. The owner has ZERO morales. I mean seriously, if the store gets 10,000 people to bite on the scam, that’s $499,900.00. PEOPLE THATS A HALF A MILLION DOLLARS. ARE YOU KIDDING ME! DONT WASTE YOUR TIME WITH FALSE HOPES AND HELPING THIS GUY! BUY WHATEVER YOU ARE LOOKING FOR ELSEWHERE! How can they get away with doing this to everyone? Hope the BBB looks into their operation and considers shutting them down for this. If Sportsman Guide would like to contact me about this review, all of my contact information to include emails I have sent to your company on file. Should be pretty easy to get in touch with me.

Horrible site I have been trying to get responses for why Im getting charged over my order amount no answer or email back and got charged for one day shipping that took over a week.

Ordered a 1000 rounds from them in July as a back order. August 9th they send me an email saying there was a delay and new ship date. They asked if I wanted to keep it on order. I clicked the link and accepted the new ship date. I checked my order yesterday and it said cancelled. So I email them asking why. They said the manufacturer couldn't commit to a delivery date so they cancelled my order. They didn't tell me it was cancelled they just did it. They also told me they couldn't put it back on order and would have to reorder it. Today's price shows $148 above the price I paid. Obviously they saw an opportunity to cash in on the ammo shortage and not honor their pricing. I plan on putting this on every site I can. They are shady and have terrible customer service!

Customer service is very bad, i placed an order an then changed my mind the next day, the item hasn't shipped yet so tried to call them no answer the recording said they were to busy to answer, so I filled out a request to have my order canceled, they sent an automated email saying they get back to me in 32 hours, redirectulas!! Tried calling again, same response, then the following day, same thing, then got an email saying my order was shipped to refuse it at drop off, im at work at this time, they have bad customer care.

Sportsmen’s Guide used to be a dynamic company until Northern Tool bought them. They immediately fired half the staff including the ones in shipping. There are two people answering the phones and far less then used to be in shipping. Be prepared to wait months for your product to arrive, instead of the three to five days in the old days. They will use Covid as an excuse but Northern Tool is run by mentally challenged people who just want a large pay check, no service, screw the customer. This will probably be my last order. When you can contact an employee they are super and very nice to deal with, but they are certainly limited.

They are liars! Twice this summer I ordered something that was in stock, and then I get an email saying it has been back ordered with no new ship date, or the date is multiple months in the future! I ordered a vest back in June, and it still didn’t ship yet! I’m so tired of them lying to me. Every time I call customer service I get the same response, it’s a third party item and they have no input on the status. This is such a BS excuse. If you sell something on your site, then it is YOUR problem. Don’t waste your money here! Save yourself the frustration and go somewhere else.