Gary H.
Ordered a product a year ago and others…
Ordered a product a year ago and others Ordered the same product at a higher price and received their ammo. I'm still waiting...I would not order anything from them. Customer service is even worse.
Sportsman's Guide Official Web Site - sells top-quality Discount Hunting Boots, Discount Ammunition, Discount Ammo, Discount Hunting Gear, Gifts, and more at low prices.
Sportsman's Guide (sportsmansguide.com) has 691 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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691 approved reviews, newest moderated first
Gary H.
Ordered a product a year ago and others Ordered the same product at a higher price and received their ammo. I'm still waiting...I would not order anything from them. Customer service is even worse.
Justin D.
I’ve been patient for about a year now and finally just canceled my order. I’ve seen them get the backordered item in but I assume they didn’t want to sell at the price I ordered at. Finally canceled. First and last try ordering through them
Nichel M.
Absolutely the WORST company to work with. Don't ever expect to get what you ordered and be prepared to get extremely frustrated when dealing with their customer service. Awful experience!!!!
Michael D.
I recently opened an account and joined the buyers Club to benefit from some deals they had. In the process I opened a credit card account with them. Big mistake. I paid my account off in full at 9:00 PM on the due date. Turns out the cut off is 6:00 PM. Because of that I was charged a $35 late fee. Thinking I had already paid it off completely I didn't bother worrying about watching for the next months bill. Big Mistake number 2. So they charge another $35 late fee plus interest on the first fee and I find out I owe $73 for missing a deadline I wasn't aware of by 3 hrs. The lady I talked to was very polite the whole time she charged my bank account the lone shark fees that had accumulated because their cut off is 6:00 PM instead of midnight like most businesses. She was even polite when I cancelled all services and informed her how displeased I was. Never once taking into account the few thousand dollars i spent in the past 90 days. Well hope they enjoy the $73 they got from me for paying my $89 account in full 3 hrs late. It will be last time.
John
Bought Browning seat covers in February and now after the very first wash they fell apart. SG only had a 90 day warranty for these seat covers, DO NOT BUY these seat covers. SG and Browning all refer you to the manufacturer SPC for help, no help was offered.
Sean P.
Ive ordered 4 guns, military surplus, clothes and camping gear. Fast delivery, exceptional prices. Good luck getting a response via email, other then that I have no complaints. I will continue to order from sg!!
Renee W.
Do not do business with this company. I ordered a firearm from them and had it shipped to an FFL dealer they put the wrong address on there so I was not able to pick the gun off and had to ship it back to them I got charged $40 to return it and then they charged me a 15% restocking fee what a joke. Their customer service was really rude to me and pretty much told me to go screw myself. I was also a member of their stupid club paying $60 annually a lot of good that did.
MODESTO M.
Bought few items in the past without any problems. However, it is being a full year and I am still waiting on an order placed online and when I placed the order there were quantities available to be filled. I guess they sold it to someone else. They had been moving forward the delivery time 3 times... I do not know what kind of inventory system they have, but it is not customer-friendly. Maybe I get my order fill-up when the prices come down. Again, there is no reason for the delay, since the order and my money were taken when there was inventory on hand as shown on their website...oh well...