Mike
Zero stars if possible
Zero stars if possible. I ordered an item that was not labeled as back-ordered. I made the purchase, and within a few days received an email saying my item was back-ordered. It has been 14 months and I still haven't received my item. I get an email every month asking if I want to "Keep Item"(which just pushes the estimated ship date back another month) or "Cancel Item"(which gives me a refund, but I lose the price at which I purchased the item at). I called customer service and offered to accept a similar item at the same cost and they said no. This is the first time I have used Sportsman's Guide, and it will be the last. They will get zero business from me going forward.



