Sportsman's GuideReviews of sportsmansguide.com

Ordered a two pack of surplus work gloves. Received 3 right hands and 1 left hand. Contacted for replacement. They only do return/refunds then I could reorder. Plus ordered a couple hats that said one size fits most...most children I guess. Size was clearly marked as "M" inside. They only partially refunded the order due to the value of the items vs shipping it back to them. I wrote a couple reviews for the items on their site that posted for a day then mysteriously disappeared. They lost a customer.

Total scam of a company, ordered a jacket and after they took my payment was told that jacket was no longer available. Still haven’t received my credit and can’t get in touch with anyone.

I ordered quite a few items from the site totalling several hundred dollars but, had 3 packs of wool sweaters back ordered. I was generally satisfied with what I received but, nearly a month after receiving all of my other merchandise I was sent 4 two packs instead of 4 three packs. When I called I was told I could ship them all back at my expense for a refund or accept the new 8 for the price of 12 arrangement. I had another $400 in my cart when customer service proved to be trash. Needless to say I'm not making that order.

Ordered a pair of boots, the day before they were to be delivered the boots hadn't shipped, I messaged them through Amazon asking when they were going to be delivered. They canceled my order and then proceeded to take the money out of my account after the order had been canceled! That's a scam if I've ever seen one. They are 1 star rated all over the internet for a good reason, don't buy anything from these scammers

Buyer beware! This company provides bogus delivery dates. And will mark items as non-returnable in fine print that isn’t visible until after you order. I bought a two-man Deerstand that was needed by a certain date and the shipment should have worked. They changed the delivery date twice. I had to go get a deer stand at a brick and mortar or else I would’ve been screwed. When I wrote in a complaint, they sent me an email saying it was out for delivery, but then I checked with FedEx and confirmed that the delivery date was still the second and further out delayed date. This is a very sketchy company with sketchy practices. It’s a shame that companies do not have honorable practices because then we are forced to support places like Amazon, because we know that we will not be powerless. I will never buy from this company again, and I urge you to think twice before buying from them yourself. Don’t go by the reviews on their own website because they can filter those. Trust the reviews on independent review sites like here and Google, which are much much lower as you can see.

Worst customer service ever. I hadn’t received my item after placing my order 3 weeks prior. The tracking information provided showed where it was last scanned but hadn’t moved for 2 weeks. When I called to have them send me a replacement item the customer service representative told me it was on its way and hung up on me. I had to file a claim with my credit card company before they would send a replacement item. Never purchasing anything from that lousy company again.

Been a member since 2005 and bought way before that. Lost a scope in a train crash years ago you finally made right. Waited for sezzle to send a code three times now haven't sent the first code yet. I don't really save a lot of money shopping with this store but it's convenient. I'm going to buy my fishing reel some place else and I don't care if it costs me a buck fifty more.

Placed an order Tuesday, order was at my door Thursday morning. Everything was there. Few small issues. One was that someone packed ammo along side small items and they were smashed. Two was that whomever sizes the surplus needs to take into consideration shrinkage as three hats did not fit me. Had no issue returning the hats and smashed stuff for a refund though. I do not see where others are having such issues, but I am glad not to have experienced them in my last three years in ordering from them. Last time I ordered I spent over $2000 with nearly $1000 worth of MRE's, the day after they arrived the price on each box dropped by $10. I called and they refunded me the difference. They have taken care of me is all I can say.