SportingSmilesReviews of sportingsmiles.com

This is not the answer. You have to have a good impression. Most people have no idea how to take a correct impression. Don't waste your time. And using these private review companies means they have alot worse results than they show.

We paid for retainers. The kit arrived and we made impressions, took pictures and received verification that everything was okay as far as they could tell in the pictures. This happened several times and several impression kits. We finally gave up. They offered to send us another impression kit or refund our money minus $15 for the impression kits. We opted for the refund and it was processed promptly.

Final products are good but getting there takes quite some time. The whole process of getting the retainers took about 2 months due to issues with the first pair not fitting. Shipping and production of retainers should be faster. Customer service was very helpful and gave constant updates.

The bleach trays arrived without scalloping, which led to gum irritation when used. I contacted the warranty department, but the response didn’t address the concern, and the company would not offer a return or replacement. The whitening product also foamed in the trays instead of functioning like a gel. Overall, the product and support did not meet my expectations.

Wonderful and the delivery was great! Customer service was really kind, responsive and helpful too :)

This company only guarantees their product for 30 days no exceptions! So they are saying that their product is only good for 30 days. I have had my product for a little over than a year it started to flake off like wax. I wrote the company to ask them for assistance and their response was they only warranty their product for 30 days. For the cost of this product, 30 days is not worth it and you are chancing that the lifespan of the product will last long enough but as I've seen it must be cheaply made or else it would last a lot longer. The ones I've had from the dentist have lasted me over a decade and were about three times the cost but if you look at the lifespan of them, they well surpasses 3xs the amount of time of Sporting Smiles. They have horrible customer service and they don't seem to care about you other than the 30 days.

Extremely slow service! I ordered my impression kit and was charged for my retainer on June 28. I did not receive my retainer until Aug 10. Six weeks?!!! They tried to blame it on the mail, but shipping only took 4 days. They were slow to respond to my impression photos and questions, and once they had everything they needed to make the retainers, it still took another 2 weeks for them to make the retainer. This lengthy process should be listed on their web site. If I had known it was going to take that long, I would have gone elsewhere. Also, they should not be charging me for the retainer until they send it out. I paid 6 weeks in advance --I was beginning to think this product was a scam. Will not use them again.

I have been a loyal customer for about 3 years and it has been great! The clear retainers have yet to fail me ! Would definitely recommend this to everyone !!