Cristian M.
I’ve been playing for quite a while…
I’ve been playing for quite a while everything has been running smooth til I got hacked on my bank and I reported a fraud alert to my bank so therefore they blocked everything including the game so now I’m currently restricted til I contact customer service which I have been doing for almost a week and not one single answer from them til now I’ve tried going on someone else’s page to try and reach out to no success so what do I have to do in order for me to get my account up and running and be able to redeem my money ..://
Response from SpinSorceryMar 4, 2025
Hi Cristian， We understand how frustrating this experience must be. However, after reviewing our records, we do not have any account or transaction matching your description on our platform (https://game.spinsorcery.net/). It’s possible that you played on a different platform. Unfortunately, we cannot assist with issues related to other services, but we recommend reaching out directly to the support team of the platform you played on for further assistance. Best, Spin Sorcery Support Team