Sparkle In PinkReviews of sparkleinpink.com

We have found the pot of gold at the end of our fashion rainbow! My daughter is so delighted with the styles and selections. We can’t wait for each new release, and her wardrobe is now almost exclusively Sparkle In Pink! As a bonus, we have connected with wonderful families on the SIP Facebook group and share our styles. Their customer service is amazing and they engage their client base very well on social media. I hate to think of the day when my daughter grows out of the sizes offered.

I like the clothes in this shop but the only little thing is that the sizes are not a perfect fit. Given that it is not one of the cheapest boutiques and that returns are not always simple for some clothes it could be an little issue.

We just love everything we have got from Sparkle and Pink. Really good quality and reasonable prices

Great clothes at a great price. Amazing customer service!

HORRIBLE HORRIBLE company!! They sent me an expensive shirt that cost $60 with the wrong writing on it!!! When I requested a return, they put me on hold for 32 minutes and then said they wouldn’t refund me because it was “my fault for selecting the wrong shirt!” Then the girl proceeded to call me obscenities!!! Never buy from here they are cheap overseas products anyway.

I love Sparkle in Pink! The clothes is super cute! The shipping/delivery is quick within a few weeks! Also the customer service is great I get answers with a few min! Totally recommend! ❤️

We love every outfit that we get! So many cute sets for only $20 and they are good quality too.

Update: I am appalled by the response I received by SIP's customer service. I sent them a quick email letting them know I had never received the package and had paid for expedited shipping. As they could see when they pulled up the order, the delivery window at purchase was quoted as 5/9-5/11. When the package shipped, the tracking date was pushed back to 5/13. Frustrating, but okay. My niece was still in town on the 13th so I could give her gift to her. 5/13 came and went, my family headed back home 1,000 miles away, and no package. I emailed them on 5/19 after the contract breach was clearly material in nature at this point. Well after the window I needed the items and if I still wanted them I would have to pay additional shipping to get them to my niece. Their response? They told me it showed delivered on their end and I would have to take it up with the USPS myself because it's my property, thus my problem. Um, no. See, when a breach is material, the goods aren't mine until I accept them and don't return them - that would cure the breach. SIP had the receipt for the postage. SIP had the insurance information for the package. SIP more than likely has a USPS business account with the postal service to handle these matters more readily than the individual consumer. Only when I flexed my net worth and my profession (gross, I know) did their tune change. At that point, they immediately stopped treating me as if I was behind this missing package and sought to fix the issue on their end. This isn't customer service. This also isn't discrimination because they didn't know anything about me to discriminate against me, but they automatically presumed I was being untruthful and trying to scam them. When your knee-jerk response is to treat your customers as like criminals rather than provide quality customer service and try to get to the bottom of an issue, you run your customers back to the super retailers and hurt small business. When you siphon the energy of your target clientele, i.e., moms with kids, you hurt your business, you hurt your employees, and you hurt other small businesses. Now, I may be willing to give SIP another chance. I'm too tired of the mentality of this country right now to boycott everything that annoys me, and everyone has a bad day now and again. I can forgive. But, offering to re-ship the package in lieu of a refund isn't an adequate remedy when I paid almost $21 for the package to arrive over a week ago and it now needs to go to a different address. Do better, SIP. Be the person (company) that seeks to make a person's day a little easier. Be an example of striving to provide the quality Americans are desperate to see return to the workforce after Covid destroyed it. You'd be surprised how much that will come back to bless you. Original Post: I never received my order and when I clicked on the USPS "tracking number" I was sent to a spoof usps.biz page that tried to force me to enter my credit card info and pay 35 cents to have my package delivered so my credit card info could be stolen. I guess they're not too happy when you pay with PayPal because their site is secure and protects you from scams. I was supposed to receive my package a week ago and even paid for expedited shipping.