Hannah
Beware!
UPDATE - SIP did give me store credit for the rush shipping. Very kind of them. Raised from 3-4 stars. Still pay attention to sale vs clearance. Ordered a last minute back to school outfit for my daughter on 8/9/26 and paid for rush shipping (2-3 days) so it would get here before school started. I did not receive it until 8/17/26 (after school started) and the shirt was way too small. I tried to return it but it said final sale. This was not communicated in any way to me when I purchased it. It showed it was on sale, not on clearance but apparently it was on clearance and non returnable. I paid $16.99 + tax and insurance for the outfit and $9.50 for rush shipping which they wouldn’t refund because “it’s not guaranteed”. I wasted $28 for absolutely nothing. I am extremely frustrated. I have ordered here before and never had issues but if you order, make sure you pay extra close attention to every detail or you may be out money as well.
Response from Sparkle In PinkAug 18, 2026
Hannah, we’re so sorry for the poor experience you had with our company. 😢 Your order was placed on Sunday, and we shipped it the next business day via USPS Priority Mail. Unfortunately, USPS did not deliver it within the expected 2–3 business-day timeframe they claim and took much longer than usual to get the package to you. We understand how disappointing that is when you specifically needed it before school started. 💔 We’d love the opportunity to make it up to you as best we can. Please reach out to our support team, and we’ll make sure you’re taken care of. Thank you for the many times you’ve shopped with us over the years and for believing in our small business. We truly cannot thank you enough for your support. 🫶